Assistant Branch Manager

工作内容

, Halifax

Full Time Permanent

Salary

Basic: £32,000

OTE: £60,000

Extra: Car Allowance

Hours: 40 per week including evenings and weekends

We are the designated drivers on our brand’s journey, we are looking for people to grab the wheel and provide a positive influence for our customers, colleagues and communities.

Our Assistant Branch Manager is the guardian of good carma, they provide our customers and colleagues with solutions and support and make a positive lasting impression.

Are you ready to grab the wheel? 

The Assistant Branch Manager is responsible for leading a team of Sales Executives at one of our industry-leading stores, ensuring that they provide a world-class customer experience for all of the people who come in to find their dream car.

The majority of this role is the day to day leadership including:

• 1-2-1’s and development reviews.
• Scheduling the rota and ensuring work-life balance.
• Daily motivational sales meetings.
  

You Will Also Be Asked To

• Ensure that all part exchange appraisals are carried out and accurate
• Ensure the full Customer Journey is followed at all times
• Monitor, manage and follow up on re-solicitation calls and lead allocations
• Manage the relationship with the on-site valet team
  

When required you will need to deputise for the Branch Manager.

How will you spread good carma? 

You don’t need to have come from the car industry to be successful in this role, but some experience in retail, hospitality or customer service would be useful. An awareness of financial compliance would be very useful.

Excellent communication both written & verbal and a solutions focussed attitude are what we are looking for.

All we really NEED from you is a Full UK/EU Driving License.

What does good carma get you?

Along with a competitive salary and a brilliant environment, our fantastic benefits package includes:

• 31 days annual leave (inclusive of 8 bank holidays) rising with service
• Structured career progression path
• Discounts on CarShopproducts
• Wide-ranging corporate discount scheme and colleague reward program
  

And much more!!

Who are CarShop?

At CarShop we are all about spreading good Carma! By working as one joyous carma spreading team, we make a hugely positive difference to the lives of our customers, colleagues and communities.

All our people grab the wheel! We are the designated drivers of our brand’s journey. We help our business and ourselves grow by finding ways of building good carma into our everyday.

CarShop was established in 1999 and are now part of the prestigious Sytner Group with 11 large stores, 1 Express store and some very ambitious growth plans, we can’t wait to welcome you to the family. With a 4.8 out of 5.0 rating on Glassdoor and 96% of our people saying they would recommend us to a friend, it is time to join us and start spreading good CARMA.

Our recruitment process is all about good carma.

All applications to CarShop are carefully evaluated and considered, if you are suitable we will contact you to advise on the next steps. We ensure all of our processes are fair, transparent and consistent across all our stores.

We provide equality of opportunity for all candidates and employees and we ensure our workplaces are free from discrimination and you are treated fairly and with dignity and respect.

You may also have experience of: Store Manager, Retail Manager, Office Manager, Team Leader, Customer Service Manager, Customer Service, Customer Experience Manager, Customer Experience, Client Experience Manager, Client Experience, Retail Services, Brand Experience Manager, Brand Experience, Business Development Executive, Sales Executive, Sales Assistant, Sales Advisor, Sales Advisor, Account Manager, Account Executive, Business Development Manager, Business Development, Financial Sales, Broker, Insurance Sales, Membership Sales, Finance Assistant, Finance Administrator, Financial Assistant, Asset Management, Sales Support, Customer Service, Car Sales, Vehicle Sales, etc