Workshop Manager (HGV / Plant Vehicles)

☞ Energy Jobline

View: 99

Update day: 24-05-2024

Location: Wakefield Yorkshire and the Humber

Category: Executive management Production / Operation

Industry: Staffing Recruiting

Position: Mid-Senior level

Job type: Full-time

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Job content

WORKSHOP MANAGER (HGV/PLANT)

Hunter James Recruitment are assisting our client - a well-established organisation within the Commercial Vehicle/ Plant ndustry with their search for a Workshop Manager to join their fantastic team within thier site in Wakefield

The Role

  • Day to day management of the Workshop and Service department
  • Improve and optimize on standards / performance of the service team through effective performance management and development
  • Cultivate successful business culture focused on customer service excellence, customer retention and new business for both workshop and parts
  • Optimize and improve customer service standards and ensure the departments run in according with company standards and key performance indicators.
  • Operating to achieve a very high KPI standard / Breakdown results whilst maintain the company’s standard at all times
  • Increase efficiency, effectiveness and profitability of the depots
  • Regular review resources in order to meeting all servicing requirements to ensure that key performance indicators are met – consistently reviewing labour efficiency, labour sales, cost of sales, debtors.
  • Carry out internal audits to ensures depots are fully complaint in terms of both ISO and Health & Safety
  • Reporting directly to directors and keeping all parties updated with constant communication
  • Maximise commercial opportunities through developing and implementing campaigns within specific market sectors.
  • Carry out internal audits to ensures depots are fully complaint in terms of both ISO and Health & Safety
  • Advise on the need for investment if and when required within the depots
  • Arrange and attend regular depot meetings to allow for a clear communication channel as well building great team relationships

THE CANDIDATE

  • Experience in leading, managing and developing teams.
  • Experience within the Plant / Commercial Vehicle sector is essential
  • Excellent communication skills at all levels.
  • Good Organisational Skills.
  • An approachable personality
  • Ability to focus efforts and prioritise work
  • Attention to detail
  • Client facing experience being able to manage client expectation
  • Ability to work to tight deadlines under pressure

IN RETURN

The successful candidate will receive a competitive package plus great company benefits
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Deadline: 08-07-2024

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