Volunteering & Community Officer

We have a fixed term role for a Volunteering & Community Officer role here at Dunham Massey

Dunham Massey has around 600 volunteers supporting the property within a wide range of roles, so if you have a Proven track record of having responsibility for the day to day management of volunteers and are passionate and enthusiastic about the benefits of great volunteer involvement please apply! This role will involve some weekend work

When applying please include a cover letter as well as your CV.

What it’s like to work here:Dunham Massey is a 3,000-acre estate situated approximately 10 miles south of central Manchester and three miles south of Altrincham. Roger Grey, 10th Earl of Stamford, gave it to the National Trust in 1976 and today it attracts over 500,000 visitors a year. This elegant Georgian mansion, set within a magnificent 300 acre deer park and including one of Britain’s finest winter gardens, is a very popular visitor attraction with over 100 staff. The busy team has a strong commercial focus and a fast-paced environment. Within the park walls there is also a shop, café, restaurant and ice cream parlour. On the wider estate, there are 20 farms, 100 cottages, a golf course and an award winning housing development. The house, garden and parkland hide many layers of history and have many stories to tell.

What you’ll be doing:You’ll have a sound working knowledge and experience of volunteering principles and practice and will be able to demonstrate the ability to adapt your style and tone to meet the changing needs of your audience. You’ll also be able to recognise the key differences between staff and volunteering roles, particularly the legal framework, the approach to reward and recognition, and dealing with challenging situations.

Please also read the full role profile attached.

• Who we’re looking forAble to build collaborative working relationships and support those managing, supervising and working alongside volunteers’

• Demonstrate a sound understanding of volunteering and be enthusiastic about promoting the benefits of great volunteer involvement and opportunities

• Be passionate and enthusiastic about working with volunteers and understand the differences between staff and volunteers, particularly the legal frameworks

• Have excellent customer services and communication skills

• Have a flexible approach and be a great team player, be able to lead on and work with other people’s agendas towards a common purpose

• Be well organised and attentive to detail

• A sound working knowledge of volunteering principles and practice

• IT skills (Microsoft Office)

• Knowledge and experience of budget management

The packageBenefits for working at the National Trust:

• Flexible working whenever possible

• Free parking at most locations

• Discounts in high street stores, cinemas, National Trust properties and cafes.

• Free entry to our properties for you, a guest and your children (under 18)

• Generous annual leave

• Subsidised health cash plan

• Free 24-hour support service

• Substantial pension scheme of up to 10% basic salary

• Training & Development tailored to you

• Up to 5 days of paid volunteering for you.