Volunteer Support Officer (Volunteer Post)

Job content

Volunteer Support Officer

Commitment: 5 hours per month

Primary Purpose

Is this you?

· Are you over the age of 18 and able to work in a professional organisation?

· Are you friendly with a strong desire to help others?

· Can you easily work solo or as part of a team?

· Are you able to perform physical duties such as lifting boxes (maximum of 10 kgs)?

Our Volunteer Support Officers responsible for a wide variety of duties. These duties are integral to the efficient delivery of various services across our major events and activities and the role works hand in hand with our Event and Health Services team.

What your role involves

Administration Roles

· Organise and maintain our paper and electronic filing systems in an effective way so that information can be found with ease.

· Keep records up to date

· Monitor organisational deadlines

· Maintain and update charity contacts list

· Other related tasks, such as producing reports and doing mailings.

Coordination

As a Volunteer Co-ordinator your role will be to help us recruit, place, manage and retain volunteers. You will work with the manager, or other staff where needed, to:

· identify needs in the organisation

· develop volunteer roles

· write role descriptions for advertising.

You will take a lead role in the recruitment process and interview prospective volunteers. You will then induct and train new recruits, keep in contact with volunteers to provide support and make sure that they are on track to complete their tasks, and that they are happy with their volunteer experience. This contact will be maintained through email, phone and face to face meetings, always working within existing boundaries, policies and procedures. As the main point of contact with new volunteers you’ll make sure that the needs of the organisation complement the needs and skills of the volunteer.

Fundraising Coordinator

This is a great opportunity to use and develop your skills in fundraising and event management. In this role you will generate ideas for fundraising events, help prepare for the fundraisers and help run the events.

The tasks include:

· working with staff to generate ideas for events

· help with mail shots, with organising the events and designing promotional posters and leaflets.

· You’ll also attend & help to run the events, as well as to research new events & venues, suppliers & opportunities.

· You will maintain contact with sponsors and donors to help us keep a momentum on our fundraising activities.

Handy Person / Maintenance Volunteer

Do you have skills in decorating and maintenance? This is a great opportunity to practice & build on your skills, as well as on your experience, in building maintenance. You will be working alongside other volunteers in a friendly, enthusiastic volunteer team within a very pleasant environment. Your role will be to help us in the general upkeep and maintenance of our buildings – there may be some decorating and gardening involved too.

Fundraiser

Are you interested in fundraising for a charity doing great work for communities? Our friendly & sociable team of fundraising volunteers who support our work are looking for new members. The tasks involved include doing mail shots, attending a monthly support meeting, getting involved in fundraising activities, contributing to fundraising ideas and more!

Skills and Qualifications:

· Positive and friendly attitude

· Great communication skills

· Initiative, enthusiasm and a flexible approach to tasks

· Ability to work autonomously as well as part of a team

Skills you will develop

· First Aid Skills

· Confidence

· Communications skills

· Interpersonal skills

Training Available

· All training to be provided by XL Health and can be negotiated depending on your individual role

· Continual Education Program

Skills and Qualifications

· The ability to work autonomously and as part of a team

· Professionalism

· Excellent communication skills

· A friendly demeanour

· A genuine desire to help people in the community

· First Aid Certificate (will be provided by the XL Team)

· DBS (obtained within the last six months)

Additional information

Benefits to you

· Free uniform

· Free training in all skills and clinical training relating to your volunteer role

· Recognition for your volunteering and community contribution

· Access to benefits including corporate discounts and other ad hoc offers and specials.

Recruitment Method

To become a volunteer with the XL Team, you will be asked to complete an on-line application, including a medical questionnaire and may need to submit a DBS check

Ongoing training

All our volunteers are provided with the necessary training to enable them to carry out their role. To continue to operate in your role, you must maintain the competencies required and an appropriate level of fitness as roles are physically demanding.

Confidentiality

All information concerning our volunteers is treated as strictly confidential at all times.

Expenses

Your volunteering for the XL Team should not cost you anything. We will reimburse all legitimate out of pocket expenses incurred during your time volunteering with us. You should talk to your supervisor to confirm what expenses you can claim.

Award & recognition

The XL Team has history of recognising the outstanding contributions volunteers make to the organisation. We seek to recognise all volunteers and there are a number of distinguished national awards that you can be eligible for including our internal reward and recognition program.

Workplace Behaviour Policy

Volunteers are expected to abide by the work place behaviour policy and relevant procedures. The policy and procedures are available for view on the intranet.

Wellbeing & Support Services

The XL Team places a very high value on the health and wellbeing of their volunteers and provides an extensive support network through its confidential Wellbeing and Support program, accessible 24 hours a day, 7 days a week.

Job Types: Part-time, Permanent

Salary: Up to £1.00 per year