Volunteer Social Media Communications Office | Mast cell action

☞ Reach Volunteering

View: 109

Update day: 07-05-2024

Location: Leamington West Midlands

Category: Printing / Publishing Marketing / PR

Industry: Marketing Advertising Nonprofit Organization Management Financial Services

Job type: Volunteer

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Job content

Mast Cell Action are looking for a Social Media Communications Officer!

What will you be doing?

We have an essential communication strategy, know our target audiences and have some basic messaging as well as an established corporate identity. However, we lack a well organised and a practical communications person who can plan, implement and copywrite. 

Your role as Social Media Communication Officer would involve responsibility for planning and implementing our communications programme utilising social media.

Key tasks include  
  • Scheduling and placing ongoing social media 
  • Creating and supporting one-off campaigns supporting fund raising initiatives or advocacy  hat are we looking for?
Skills

 Required 
  • Ideally some familiarity with Trello, Mailchimp and Hootsuite, as well as our key social media platforms; Facebook, Twitter and Instagram. 
  • Confident using Canva and be able to adhere to our identity guidelines when creating graphics. 
  • Copy will generally be provided but an ability to copy 
  • "Can Do" attitude; self starter; previous social media communications  experience; understanding of different media (particularly social), ability to work in teams.
  • Different communication styles for adult and children is preferable
  • Nice to Have  some knowledge of charity sector (Mast Cell Activation Syndrome awareness a bonus), experience sup
  • Generating and issuing regular newsletters 
  • Ad hoc comms requirements 
  • We require a hands-on ‘person, who can turn briefs into actual communications and campaigns, as well as respond to tactical requirements and have social media skills to target both adult and children target audiences.  We are looking for someone who has time to help our organisation over the mid term and is enthusiastic about  engaging with our objectives.  The right person may need to step up to develop last minute solutions for communications at times.
  • We are a small team with currently limited resources so this will involve liaising with the trustees, volunteers, designer and website administrators.
What are we looking for?

Skills

 Required 
  • Ideally some familiarity with Trello, Mailchimp and Hootsuite, as well as our key social media platforms; Facebook, Twitter and Instagram. 
  • Confident using Canva and be able to adhere to our identity guidelines when creating graphics. 
  • Copy will generally be provided but an ability to copy 
  • "Can Do" attitude; self starter; previous social media communications  experience; understanding of different media (particularly social), ability to work in teams.
  • Different communication styles for adult and children is preferable
  • Nice to Have  some knowledge of charity sector (Mast Cell Activation Syndrome awareness a bonus), experience supporting fundraising, experience reaching specialist audiences e.g .medical profession
What difference will you make?

Putting in place a framework communicating to our various target audiences will be a huge step forward in achieving two basic objectives building overall awareness and enhancing our effectiveness as a charity. The patient community and the fundraising volunteers will benefit from regular updates and information that helps them cope. A social media presence that is regular will enhance the engagement with the patient community providing them with support where it is required. A child friendly social media approach will allow the charity to reach its younger target audience for their mental wellbeing. The trustees’ mission will be greatly enhanced through better dissemination of information and provision of the appropriate tools.

What’s in it for the volunteer?

Being with a charity that will make a massive difference to people’s lives with a condition that is very difficult to diagnose and is not well recognised by the medical profession.  Filling a current “comms vacuum” by communicating an emotive, complex & challenging range of issues to multiple audiences as well as providing supportive dietary and wellbeing communications in a timely manner.

Clearly ours is a small operation and everyone operates on a voluntary basis. The reward will hopefully come from joining us in creating a professional and effective charity from our current start-up status.

A few more details

We would like to engage the right candidate as soon as possible.

Before you apply

It would be good to see any social media communications you have done so we can see your depth and breadth of experience.

Causes
  • Health and well being / research and care
We are a rare diseases charity established at the end of 2015 to respond to Mast Cell Activation Syndrome (MCAS). MCAS is a crippling, unpredictable and frightening condition affecting the immune...
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Deadline: 21-06-2024

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