Video Mystery Shopper - Self Employed

☞ Retail Active

View: 105

Update day: 01-06-2024

Location: Wolverhampton West Midlands

Category: Executive management Production / Operation

Industry: Market Research

Position: Associate

Job type: Full-time

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Job content

Video Mystery Shopper

Paying£65 to £85 per assignment, we are looking for Video Mystery Shoppers across the UK to help us evaluate customer service and sales efforts for our renowned clients.

To be eligible you will need to own (or have access to) covert video recording equipment, enabling us to match you to the upcoming video mystery shop visits we have waiting!

Your covert video equipment will need to match our standards (e.g. unfortunately smart phones, tablets, etc. will not work for this purpose).

Please note our mystery shopers are self-employed.

Retail Active are a professional and experienced Customer Experience Measurement Agency, with core skills in Brand Auditing & Mystery Shopping. Our clients are the best in their sector and want to learn how well their sales and service staff are representing their business. The most successful way to reliably test this is to use our team of Mystery Shoppers to rate how well they do.

If you are interested, or require further information please contact us at shoppersupport@retailactive.com or 01235 856575.

Visit us at www.retailactive.com to JOIN US and sign up on our portal.

When registering, please remember to tick the box which states you own video mystery shop equipment when you submit your application.

More About Us...

Retail Active were incorporated in 2000 and have enjoyed successful growth since then; this growth has been driven by our commitment to provide excellent service to our clients. We are proud of the highly successful partnerships we have built with many of the world’s leading companies, due to our expertise, customer focus, continual innovation, and the value we drive. Our engagement with our people enables us to innovate, evolve and consistently deliver for our clients – with our values at the heart of driving great service.

We are a member of the Mystery Shopping Providers Association (MSPA) which aims to improve and stimulate the acceptance, performance, reputation, and use of member services. This means that we have been externally assessed and proven to:
  • Adhere to specific professional standards, specifically a Code of Professional Ethics and a Code of Professional Standards.
  • Have earned a strong client and marketplace reputation, measured through a minimum of six verified client references from the past year and;
  • Conduct business in a manner which complies with and enhances the established standards of service in the customer standards measurement industry.

Retail Active is part of Advantage Smollan, the first and only global provider of innovative outsourced sales and marketing solutions for consumer goods companies and retailers. This partnership between Advantage Sales and Marketing LLC and Smollan Group delivers a unified service agency solution throughout Europe which provides manufacturers with the best retail merchandising, technology and reporting solutions on an international scale.

#LIJSRA
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Deadline: 16-07-2024

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