Transport Co- Ordinator

Ibstock plc is a market leading manufacturer and partner of choice for innovative clay and concrete building products, building the face of Britain for over 200 years.

We are no ordinary manufacturing business. Through our principal products of clay bricks, brick components, concrete roof tiles, concrete stone masonry substitutes, concrete fencing, pre-stressed concrete and concrete rail products, we are committed to providing new solutions to today’s social and environmental challenges for the new build housing and domestic repair, maintenance, improvement markets (RMI) and infrastructure.

Many of our long-standing customer relationships have lasted over 40 years. Our customer focus is based on quality, service and consistency and our service-led ethos is one of the key drivers in the growth of our market share over the past 10 years.

Transport Coordinator

The core purpose of the transportation coordinator is to manage the distribution of Ibstock Concrete products. The main objective is to ensure that all outgoing deliveries are made on time and as efficiently as possible. Responsibility to maintain delivery schedules and tracking deliveries, as well as provide tracking information to customers and internal departments as needed. This is a fast paced position, so the ability to make decisions and be able to promptly resolve distribution issues and have strong negotiation skills is key.

Key Accountabilities

• Optimise transportation of Ibstock products by planning and scheduling deliveries within agreed service levels and in the most efficient way possible.
• Analysing customer demand and working to optimal route efficiency, guaranteeing timely delivery of product.
• Stakeholder liaison and relationship management.
• An active up to day knowledge of inventories, stock demands, shortages, delays, and deployment.
• Provide information on delivery scheduling to customers and internal customer service teams.
• Ensuring that load planner/ load Board is accurate and up to date..
• Proactively supporting and enhancing the one-team mentality approach with the Customer Service team and other commercial support functions.

Knowledge, Skills and Experience

Essential

• Excellent communication and organisational skills.
• Good geographical knowledge for planning purposes.
• Previous knowledge of working as a transport planner.
• Strong time management.
• Continuous improvement mind-set
• Excellent listening and questioning abilities.
• A professional and proactive attitude with strong problem solving skills.
• Positive and approachable manner.
• Resilient and the ability to remain calm under pressure.
• Working Knowledge of Windows based IT Systems
• Ability to multi-task, prioritise and manage time effectively.

Desirable

• Transport / customer service experience.
• Exposure to the building industry desirable but not essential
• A Knowledge of JDE (ERP System )

Key Performance indicators

• 
  Completion and execution of Personal Business Objectives
• Demonstration of working to Ibstock core values and behaviours:
  • Teamwork
  • Trust
  • Care
  • Courage

Please note, it is our policy to verify all relevant qualifications. You will be required to provide substantive proof of your qualifications, that we can verify them with the awarding body.

Ibstock PLC are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.