Training Support Agent

The Health and Safety Group

View: 104

Update day: 11-06-2024

Location: London

Category: Education / Training

Industry: Aerospace Defence

Salary: £22,000 a year

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Job content

Department: Training Support Team

Role: Training Support Agent

Location: Chiswick, London

Employment Type: Full time, Permanent

Salary:£22k

Employed Benefits: 25 days holiday + Statutory holidays

This is a fantastic opportunity to join a successful company with excellent benefits such as private medical insurance, subsidised gym membership and 33 days holiday per year.

The Health & Safety Group is an established health and safety organisation providing nationwide safety training services to nurses and healthcare workers. We are looking for an experienced Training Support Agent to work from our office in Chiswick Business Park, London. The candidate must have some experience in a customer service role, excellent communication skills and telephone manner.

Duties:

- Answering the telephone to customers and giving information/ solving problems

- Managing the training administration process

- Booking In-House training for clients i.e. Hospitals, Care Homes, NHSP

- Sending out training materials to trainers, venues and clients

- Additional admin duties as and when requested by the Training Support Lead

Person Specification:

- Excellent telephone manner and customer service skills

- Previous office administration experience preferred

- Strong problem solving and organisational skills

- Able to work with own initiative

- Team Player

If you have the energy and positive attitude required to make a substantial impact on our business, we would like to hear from you. Please send your CV and a short covering letter explaining why you think you are the right fit for us

Job Type: Full-time

Salary: £22,000.00 per year

Schedule:

  • Monday to Friday

Work remotely:

  • No
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Deadline: 26-07-2024

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