Telecoms Web Chat Sales People for Welcoming Call Centre - No Phone Work

Job content

Would you like to work for a company that has been described as “A comfortable and happy working environment”? A great family feel, friendly but professional with encouraging and developmental growth for all members of staff. In house barista coffee, free fresh fruit, newspapers all in a beautiful location?

Interact is run by our two directors Sarah &Tina and has grown into one of the leading contact centres in London. Diverse clients and staff from all walks of life, the company was started to make contact centres a fun and positive place to work and hone your skills. With a passion for ongoing training and development, our staff feel more confident in their work and their personal life.

Job Type / Category

What we are looking for:

• A confident communicator, fluent in English both verbal and written
• Excellent written communication and influencing skills
• Good PC Literacy and web savvy
• A typing speed of at least 30 words per minute
• Experience of working towards and achieving targets
• Able to demonstrate an ability to maximise sales through excellent customer service
• Customer focused and have a genuine desire to provide a quality service
• Ideally able to demonstrate previous contact centre/ service and/or sales experience desirable but not required. We often train people from different walks of life.
• This is a 100% chat campaign and there is absolutely no work on the phones
• The opening hours of the campaign are 07:00 – 23:00 Monday – Sunday and all employees are required to be fully flexible.

Benefits

We offer:

• A good hourly wage in addition to an attractive bonus structure
• Other benefits include holiday pay, pension and childcare voucher scheme, free fruit, coffee and tea
• Initial in-depth product and skills training and ongoing coaching and support
• Opportunities to develop and progress your career in a growing company
• Beautiful open plan offices in Richmond town centre near the river, pubs and green (serviced by the District Line, Overground, Southwest Trains & many busses)

Pay: OTE £18,000 - £20,000 (£8.91/hr plus uncapped commission)

If you think the role sounds right for you, start by e-mailing us your CV and a covering letter using the online form.

We will endeavour to get back to you as soon as possible and we look forward to hearing from you.

COVID-19 considerations:

Hand sanitiser onsite and social distancing/masks in operation

Expected start date: 19/07/2021

Job Types: Full-time, Permanent

Salary: £18,000.00-£20,000.00 per year

Additional pay:

• Bonus scheme

Education:

• A-Level or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)