Telecom Upgrades and Retention Sales - Uncapped Commission

Job content

Do you want to feel valued at work? Do you want to develop new & existing skills? Do you have a real passion to succeed and a desire to work in a dynamic business that rewards its staff?

If the answer is yes, then our business needs you.

Who we are:

At Interact we are committed to changing the way people view the contact centre industry by offering a nice place to work, and a fun and nurturing environment where we encourage learning, development and progression. We pride ourselves on being a family-feel, friendly company whilst providing a high-quality service for some of the world’s biggest and most recognizable brands. With over 250 years of experience in the call centre industry, our founders have successfully established a set of principles to ensure maximum value for our customers and at the same time creating a working environment where everybody has the opportunity to flourish.

The Brief

We are increasing our team delivering sales and service to customers from one of the biggest telecoms companies in the UK . If successful, you will join this sales and service team at our Award-Winning Contact Centre in Richmond. Giving you an opportunity to make a difference and be recognised for the value you create. You will be required to provide excellent customer service whilst employing needs-based selling techniques to upsell additional products and services while retaining customers on their existing deals.

Essential Qualities

· Computer Literate

· Excellent verbal and written communication

· A positive attitude; self-motivated and resilient

· A team player, encouraging, helpful and cooperative

· A willingness to learn, develop and grow within the business

· Focused, target driven, confident individuals with a passion for excellent customer service

Desirable Qualities

· Experience within a sales or customer service environment

· Outgoing, confident & talkative personality

· Money-hungry & target driven

· Some experience of data input systems

What You Can Expect From Us

· Competitive rates of pay

· Full, on-going training focusing on the product, sales skills and customer experience

· A supportive working environment, which can help you develop your skills and give you real opportunities to progress your career

· Additional Benefits

· Generous bonus scheme

· 28 days holiday per annum

· Lots of other additional incentives running throughout the project!

Working Hours:

· Hours: Shifts starting at 8am with later shifts ending at 8pm

o Monday – Sunday with 40 hour shifts. Full flexibility required.

· Must be 18 or over.

· Job Type: Full-time

· Temp to Permanent Role.

· Richmond Upon Thames, TW10 6UW

COVID-19 considerations: To keep our staff and their families safe we have put into place extensive changes to our business to maintain a safe environment in line with government guidelines. We allow partial working from home dependent on performance and

COVID-19 considerations: Hand Sanitizer is available, social distancing is in place and masks when not at your desk.

Interact is proud to be an Equal Opportunity Employer.

Contract length: 3 months

Expected start date: 09/08/2021

Job Types: Full-time, Contract

Salary: £19,000.00-£24,000.00 per year

Additional pay:

• Bonus scheme

Schedule:

• 8 hour shift

Work remotely:

• Temporarily due to COVID-19