Technical Systems Engineer

Vacancy

Technical Systems Engineer

Full Time / Permanent

Salary & Benefits package dependent on experience

Security clearance will be required for anyone to be successfully offered a position.

Location

Office based in Liverpool City Centre

About the Company

Internet Investigation Solutions Ltd (IIS) is a technology company providing cutting edge Software and Infrastructure solutions to Law Enforcement, Government Agencies and FTSE 500 companies to facilitate the prevention and detection of online criminal activity.

Our services provide a blend of advanced infrastructure and in-house applications hosted within our own private cloud. The company is Research and Development focused, who constantly scan the horizon for emerging threat and opportunity. We are internationally recognised as the market leader in our field of expertise and provide a fun, dynamic; neuro diverse, team culture with every voice being valued and every idea being explored.

This exciting opportunity provides a career with progression and opportunities for any successful candidate to be involved in the full life cycle of a project from the initial brief to the delivery of the solution or has part of the ongoing maintenance and support of the platform. The solutions we provide are immensely satisfying, pushing the boundaries of technology and the art of the possible.

Role Purpose

The Technical Systems Engineer is part of the Infrastructure team, and is responsible for planning, implementing and maintaining new and existing systems and infrastructure, ensuring the highest levels of availability, performance and security.

Responsibilities

• Deliver infrastructure projects such as software migrations and implementations.
• Implementing DevOps solutions / IaaC where possible.
• Troubleshooting and resolving escalated customer support issues.
• Software deployments into live and production environments.
• Automating infrastructure tasks wherever possible.
• Day to day management and responsibility for monitoring, logging and investigating alerts via the IIS monitoring platforms.
• Monitor, log and investigate backup issues.
• Provide support to junior team members and provide senior support via IIS service desks and project management software.
• Any other projects assigned by management.

Experience, Knowledge and skills

• Experience with enterprise management of workstations with tools such as Group Policy.
• Thorough knowledge of Active Directory, DNS and Server Roles
• Understanding of networking, IP Addresses, DNS, routing and switches
• Knowledge of server virtualisation, specifically VMware / ESXi.
• Microsoft Windows Server experience - 2016 and 2019.
• Experience of monitoring platforms
• Linux Desktop and Server support (Desirable)
• Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible.
• Have interest in learning about current/new/future technologies to help the Company, customers, themselves and their team

Company Benefits

• Annual bonus
• 22 days holiday + Bank holidays, accruing an extra day per year service up to 26 days holiday
• Pension with employer contribution
• Training allowance
• Opportunities for career development
• Team social activities