Technical Delivery Specialist

☞ BT Group

View: 106

Update day: 07-05-2024

Location: Corsham South West

Category: Executive management Production / Operation

Industry: Telecommunications

Job type: Full-time

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Job content

Job Req ID:11754Posting Date:17-Mar-2023Function:Business Services & OperationsLocation:Park Lane, Corsham, United KingdomSalary:Competitive + Excellent BenefitsWhy the role mattersYou will be part of a team of multi skilled specialists responsible for the end to end delivery of customer DFTS service on secure and non-secure services contracts.Maintaining a flexible and pro-active approach to all aspects of work, you’ll resolve day to day issues to both the clients’ and BT’s satisfaction. You’ll be leading on the Common core platform, the Flexible High Bandwidth Network FHBN, Inet and associated equipment that makes up the secure network. This will involve providing business continuity to the P2P, CCP & IP Services data platforms, and maintaining operational cover of 24-hour shift positions from the primary or fallback control centre. All while complying with the GDPR regulations and ITIL4 requirements.What You’ll Be Doing
  • Monitor/facilitate repair of the DFTS layer 2 data platforms. Assist & support ongoing GOSCC operations. Complete daily management of platform specific provision & repair activities
  • Maintain the service level agreements for each platform during problem management activities and juniper router management networks. Flexibility to work on-call 1 week in 3
  • You can assist the Operation and Service managers in establishing, maintaining & improving support systems and local procedures
  • Comply with BT and The MOD Health & Safety policy as well as the Enhanced security requirements
  • You understand the regulatory, fair trading, competition, data protection and anti-corruption and bribery rules sufficiently to comply with them, relying on your own knowledge or capability to recognise when you need specialist support
What we would like to see on your CV
  • Excellent knowledge of ATM, TDM, DWDM technologies
  • Knowledge of Juniper routers running OPSF, BGP and MPLS L2
  • Knowledge of Crypto and Microwave radio systems
  • Understanding of SNMP management
  • The successful candidate must be willing to undergo Government Security Clearance to DV level, which requires residence in the UK for a minimum of 10 years
BenefitsAt BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.Benefits of working for BT include:
  • Competitive salary
  • 10% on-target bonus plan
  • World-class training and development opportunities
  • 25 days’ annual leave (not including bank holidays)
  • Discounted broadband, mobile and TV packages
  • Share option and pension scheme programmes
  • Flexible benefits to fit around you
Flexible WorkingThis role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.About UsBT is part of BT Group, along with EE, Openreach, and Plusnet.Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
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Deadline: 21-06-2024

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