Technical delivery professional

☞ BT

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Update day: 01-06-2024

Location: Corsham South West

Category: Finance / Bank / Stock

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Technical delivery professional

Job Req ID:11761
Posting Date:02-Mar-2023
Function:Service
Location:Park Lane, Corsham, United Kingdom
Salary:Competitive + benefits
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT.

SECURITY CLEARANCE
You must have enhanced clearance for this role, or be willing to go through the process to attain it.

About the role
You will be part of a team of multi skilled specialists responsible for the end to end delivery of customer DFTS service on secure and non-secure services contracts.

Maintaining a flexible and pro-active approach to all aspects of work, you’ll resolve day to day issues to both the clients’ and BT’s satisfaction. You’ll be covering the Common core platform, the Flexible High Bandwidth Network FHBN and associated equipment that makes up the secure network.

This will involve providing business continuity to the P2P, CCP & IP Services data platforms, and maintaining operational cover of 24-hour shift positions from the primary or fallback control centre. All while complying with the GDPR regulations and ITIL4 requirements.


You’ll have the following responsibilities:
  • Monitor/facilitate repair of the DFTS layer 2 data platforms. Assist & support ongoing GOSCC operations. Complete daily management of platform specific provision & repair activities.
  • Maintain the juniper router management networks.
  • Business Continuity: Maintain the service level agreements for each platform during problem management activities.
  • You can assist the Operation and Service managers in establishing, maintaining & improving support systems and local procedures.
  • All cards/equipment that requires special handling and sanitizing before return to the repair chain are dealt with promptly and recorded correctly.
  • Hold and maintain the enhanced security level including crypto authorisation.
  • Comply with BT and The MOD Health & Safety policy as well as the Enhanced security requirements.
  • You understand the regulatory, fair trading, competition, data protection, and anti-corruption and bribery rules sufficiently to comply with them, relying on your own knowledge or capability to recognise when you need specialist support.

Experience required
  • Hold and maintain enhanced security clearance
  • Have knowledge of ATM, TDM, DWDM technologies
  • Have Knowledge of Juniper routers running OPSF, BGP, MPLS L2
  • Have an understanding of Crypto
  • Knowledge of Microwave radio systems
  • Understanding of SNMP management
  • Be able to work in team environment
  • Be able to work autonomously representing BT in the customer workplace.

Skills required
  • Sound knowledge of the ITIL4 framework
  • Knowledge of legacy protocols ATM, TDM and DWDM
  • Hold enhanced clearance
  • Sound Knowledge of management protocols
  • Experience of working in a team environment

Benefits
• 10% on-target bonus
  • Family Private Healthcare
  • 25 days annual leave (plus bank holidays), increasing with service
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • Huge range of flexible benefits including cycle to work, childcare vouchers, healthcare, season ticket loan
  • Option to join BT Shares Saving schemes
  • Discounted BT products including broadband and BT Sport
  • Access to 100’s of retail discounts including the BT shop

Who is the BT Group
We’re the leading communications provider with customers in 180 countries. Across the world we enable customer’s digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.
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Deadline: 16-07-2024

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