Technical Assistant

South Western Railway is committed to equal opportunities employment, and your application will be reviewed by the hiring panel with personal information removed. In order to assist this process please ensure that any attachments such as CV’s or covering letter have personal details removed. Any other attachments such as professional qualifications can be left unedited. Applications not following this guidance may be rejected.

Main Purpose

To provide effective support to the Depot Manager for technical matters.

Principal Accountabilities

• Carry out audits and surveys in quality/safety and technical matters.
• Formulate action plans.
• Produce systems on quality and safety initiatives within the organisation.
• To investigate rolling stock incidents, traction casualties on rolling stock that is within the designated area.
• To supply modification support to the TOC.
• Investigate technical incidents with a view to providing recommendations to instigate experiments or modification packages to enhance the reliability of the stock.
• Carry out risk assessments.
• Internal quality and safety technical audits.
• Monitor and investigate accidents.
• Produce safe systems of work, work instructions, local instructions.
• Ensure initiatives are introduced effectively.
• Carry out quality, safety and minor technical training.
• To provide the Depot Manager and his staff technical support services on a day to day basis and recommend actions to improve performance.
• Carry out regular door lock audits.
• Attend morning depot performance conference.
• Compile statistics on a day/period basis.
• To assist compilation of ME162 incident forms.
• Monitor overall depot availability to target on daily basis.
• Regularly audit Traincare performance of allocated fleet to ensure they meet divisional standard.
• Afternoon telephone conference.
• NIR reports/reporting and raising forms.
• Input casualty and defect information to Ravers.
• Monitor near miss information concerning allocated fleet.
• Carry our contract reviews.
• Produce customer complaints and costing records.
• Produce reports regarding fire on trains and AWS incidents.
• Maintain and operate warranty system where applicable.

Minimum Requirements

• The post holder should possess the qualification equivalent to Engineering HNC or relevant formal qualifications in Safety and Quality.
• The post holder must have full technical knowledge of the allocated fleets and a working knowledge of all other rolling stock on South Western Railway.
• The post holder must have full knowledge of how the modification process within SWR operates.
• Associate membership of IOSH and IQA or willing to work towards NVQ level 3.
• Background experience should either be railway or from outside industry with quality and safety knowledge.
• Ability to read engineering drawings.
• Technically competent in electrical/mechanical skills.
• Practical experience of maintenance requirements of the allocated fleet.
• Aware of all procedures when dealing with safety of the line incidents.
• Computer literate.

Shift Patterns

Working an average of 37 hours per week.

Normal hours will be Monday - Friday.

Must be flexible to work nights and weekends as per business needs.

At SWR we believe our people are our greatest asset.
Our vision is to recruit and retain the best talent from most diverse pool of candidates across our regions.
We are committed to establishing a sense of inclusion for all and to value each person for the unique contribution they bring.