Technical Administrator

☞ Arcus FM

View: 107

Update day: 11-06-2024

Location: Redditch West Midlands

Category: High Technology Mechanical / Technical Electrical / Electronics Administrative / Clerical / Assistant

Industry: Facilities Services

Position: Associate

Job type: Full-time

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Job content

Due to continued growth, we are recruiting for an experienced Shutters and Gates Technical Administrator, to join us on a permanent basis at our Redditch site.

You’ll be responsible for providing technical administration support for a team of shutters and gates technicians, being their point of contact and providing guidance, training and development to them and your administration colleagues ensuring a consistent and high level of customer service is achieved. You’ll ensure that planned and reactive maintenance tasks are completed within the agreed SLA timeframes, and providing technical expertise enabling you to generate quotations and ensure all correct parts ordered are chargeable and recovered.

You’ll manage the organisation, coordination and logistics of meetings and events, ensuring all relevant documentation is prepared and issued as appropriate. You’ll drive weekly team conference calls, to review performance and cost-providing reports to assist the Shutters and Gates Manager to assist with making contract discussions.

You’ll be proactive, methodical, organised, and have excellent attention to detail. You’ll have excellent communication skills with the ability to influence and use diplomacy. You’ll be focused on delivering exceptional customer service, whilst managing and prioritising a complex and demanding workload.

You’ll currently be working in a similar role within a Shutters and Gates environment, or you could be a Shutters and Gates Engineer looking for a more admin focused role.

Reporting directly into the Shutters and Gates Manager, you’ll be managing a team of 2 direct reports. You’ll be working 40 hours a week across Mon – Fri, with occasional travel required to other Arcus and client sites, therefore, a driving licence and own car is essential.

  • Salary: up to £30,000 (dependent on experience).
  • 4% bonus scheme, subject to achievement of targets.
  • 25 days annual leave + Bank Holidays.
  • Generous contributory pension scheme of matched contributions between 5% and 6% max.
  • Life Assurance (as part of the Company Pension Scheme).

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

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Deadline: 26-07-2024

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