Commercial Supervisor

Job content

Do you have experience in managing a team?

Do you want to be visible at Director level?

Do you want to work for a company with ambitious growth plans?

Have you ever worked in a facilities management environment?

If so, read on to find out more…

Due to continued growth, we now have a brand-new position created within one of our administration teams, the Commercial team. We’re looking for an experienced Team Supervisor to join us on a permanent basis at our Redditch or Upminster site.

Responsibilities

You’ll be leading a team of around 5 coordinators. You’ll be coaching and mentoring new starters and guiding and supporting the current team when required. You will have inputs on any new processes and system developments. Any new contract acquisitions, you will be involved mobilising, and shaping the new roles within the team ensuring Arcus meets the clients expectations. You’ll have the ability to create new process documents from scratch for any new processes implemented or make amendments to current processes and deliver them from a training perspective.

Great customer service and being the enabler for a great client experience is essential. But not only for the Arcus client, but for all the teams’ stakeholders.

The role does involve activities associated to procurement, purchasing and estimating of costs. Alongside supporting our field technicians, engineers, and operations team with the supply of services or goods.

As Arcus continues to grow, it’ll be challenging juggling the workload, ever-changing priorities and managing stakeholder expectations, but with your structured, methodical and target driven approach it’ll be second nature. You’ll have the ability to manage the team from both a remote and office-based setting.

You’ll be dealing with various team requirements from shift rotas, holiday management to performance management. You’ll be your teams point of contact for any escalations, where you’ll investigate and resolve the issues arisen ensuring stakeholders and your team are happy.

Qualifications

You’ll be a strong people manager who doesn’t shy away from performance management. You’ll be confident, self-motivated with a ‘can-do’ attitude. You’ll have exceptional communication skills using different styles to deliver clear messages at all levels. You are dynamic, and understand that there will be service delivery KPIs and SLA’s. You’ll find it easy to adapt to change quickly and to the ever-changing priorities.

You’ll currently be working within a similar multi-site business as a Team Supervisor. You’ll have ample knowledge within team management and an understanding of commercial or estimation process is desirable. You’ll have excellent administration and IT skills and be proficient in Excel, and PowerPoint exp is desirable.

When you join us, you’ll receive:

• Salary: up to £28,000 dependent on experience.
• 4% bonus scheme, subject to achievement of targets.
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6% max.
• Life Assurance (as part of the Company Pension Scheme)

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.