Position: Entry level

Job type: Full-time

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Job content

Detailed job description and main responsibilities YOUR RESPONSIBILITIES WHAT YOU’LL DO

First point of contact for all queries. Welcoming patients and visiting clinical colleagues to Knightwood Ward.

Key tasks include but are not limited to: extensive knowledge and working with IT Systems, ensuring the smooth management of patients throughout their pathway, the efficient and effective prepping of patient’s paperwork for elective procedures. Booking all requested follow up appointments. Updating patient records, liaising with other sites and Trusts.

Courteously and efficiently receive all telephone enquiries, to work closely with and maintain excellent communication channels with both clinical and administrative staff.

What We’re Looking For

Ability to be flexible, use initiative, be able to prioritise, work to tight deadlines and perform to the highest standard under pressure. At all times project a ‘can-do’ attitude and have the ability to work alone and also as part of a team.

Able to use IT with confidence and with solid experience utilising Word and Excel.

Attention to detail and a high level of customer service is also required. Confidence in dealing with a wide catchment of both internal and external colleagues and with the patients at all times.

Additional Information

Interviews will be held on Wednesday, 12th October 2022

Should you have any queries, please use the contact details below to get in touch.
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Deadline: 16-07-2024

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