Supporter Care Manager

☞ Dorothy House Hospice Care

View: 107

Update day: 07-05-2024

Location: Bradford-on-Avon South West

Category: Other

Industry: Health Wellness Fitness Medical Practice Hospital & Health Care

Position: Entry level

Job type: Full-time

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Job content

Supporter Care Manager

Dorothy House Hospice Care, Winsley

£24,907 - £30,615

37.5 hours per week, Monday to Friday

“Giving opens the way for receiving”

~ Florence Scovell Shinn

An excellent opportunity has arisen at Dorothy House for a passionate, personable and motivated customer care professional to join the Fundraising Team as Supporter Care Manager to lead and develop the Supporter Care Team.

The Supporter Care Manager will play a critical role in supporting charity and fundraising operations ensuring the delivery of an excellent supporter journey. They will lead projects to develop new approaches, and improve existing processes and will work closely with the Heads of Fundraising, the Director of Marketing & Engagement and the IM department keeping them updated on new trends, processes and technologies.

The successful candidate will be experienced in a customer care environment, will possess high level communication skills, be confident in data management and committed to the highest level of service delivery at all times.

In return you will be supported in post to grow and develop your career and your team. You will be encouraged to offer ideas and innovation to deepen supporter engagement and you will receive a competitive remuneration package, all whilst knowing that you are helping to really make a difference.

Closing Date: Sunday 11th July 2021

Interview Date: Monday 19th July 2021
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Deadline: 21-06-2024

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