Store Manger (40hrs)

Sweaty Betty/Wolverine Worldwide will be opening a NEW store this Summer! This is a fabulous opportunity to join our team working across two stores (Merrell and Saucony) under the division of Wolverine Worldwide and forming part of the Sweaty Betty store portfolio. Wolverine Worldwide is one of the leading marketers and licensors of branded casual, active lifestyle, work, outdoor sport, athletic, children’s and uniform footwear and apparel in the world!

Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. When it comes to our managers, passionate is an understatement. They are committed to achieving the best for both our brands and our people and bringing our values to life every day.

As a Store Manager, you never settle for average. Highly motivated and enthusiastic, you are driven to achieving results and smashing targets whilst maintaining the exceptional customer experience for which we are renowned. Ensuring the successful day to day running of the store and always looking forward to what we can accomplish next, every day is an adventure!

Your Journey:

• Energise, influence and motivate your team to deliver outstanding service and performance
• Review KPIs and analyse sales data to identify areas for improvement and introduce strategies to help exceed store targets
• Consistently ensure policies, operational standards and procedures are communicated, understood & implemented
• Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners
• Drive the Merrell and Saucony brands in your store community by building relationships and seeking new marketing techniques and inventive ways to drive traffic and increase sales
• Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs
• Balance inventory to ensure correct pricing between stores to improve sales and turnover to diminish markdowns
• Be the product expert and knowledgeable trainer, you will educate your team and advise customers
• Focus on fostering a supportive, productive and inclusive environment, always putting your team first
• Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall

PLEASE NOTE: You must be flexible to work weekends

Must Haves:

• Experience in a management role, at your best in a fast-paced and client-focused retail environment
• Experience working in a footwear brand
• Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs
• Proficient in POS systems
• Budget management experience, including payroll, expenses etc
• Exceptional customer service and team management skills
• Proven people development experience
• Interest in and awareness of market trends in the retail industry
• Ability to work under pressure and manage multiple tasks at once
• Operational mindset

The Extras

• Free uniform (footwear allowance for Merrell and Saucony)
• Discounts at brands within Wolverine
• Health Cash Plan benefit with Medicash (following successfully passing probation)
• 25 days holiday (pro-rated if working part-time)

Our D&I Commitment

Our mission is to empower all women. This means doing more and working harder to make the long-lasting changes necessary to become an inclusive, diverse and actively anti-racist company. We care about our people, our community, our world. And we want to stand up for what we believe in.

We want to give our people a platform to use their voice. And actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business. Training our leaders, managers and teams about their rights under our equality, diversity and inclusion policy. And being clear on the responsibilities we hold to each other and our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs. And work harder to make our job advertising more inclusive.

Ultimately, we’re working to create a culture and team that represents our customers, our community and our mission of empowerment. We want to celebrate our diversity and the power it gives our team and our business.

We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our Internal Diversity & Inclusion Squad to be champions, allies and inclusive, always. Because when we say All, we mean it.