Store Manager

About Us

At the British Heart Foundation, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won’t stop until we beat heartbreak forever.

We are the leading charity retailer with over 700 stores across the UK and serve 30 million customers each year. Our annual profits fund pioneering research into heart and circulatory diseases. We couldn’t do it without our people who run a seamless operation, get a kick out of finding brilliant products, and delivering a first-rate customer service.

Ultimately everything we do comes back to saving lives so if you want a career with a fast-paced, omni-channel retailer that also makes a difference, join the British Heart Foundation as a Store Manager today.

About the role

Our Store Managers lead by example - making bold decisions and taking action if things are not working. You will have the passion and leadership skills to motivate a team of staff and volunteers, encouraging them to bring new ideas and to build their knowledge of the BHF. Great customer service is essential to maximise income as is the sourcing and merchandising of products and understanding all cost-effective income streams, with omni-channel and online being priority to deliver our retail proposition.

About you

You’ll be an experienced retail store or assistant manager who is confident working in a fast-paced environment. Motivated by the knowledge your hard work will make a life-saving difference, you’ll be proactive, driven and commercially aware. You’ll be able to identify products to be placed online to support our income stream. In return you’ll be rewarded with autonomy in role and a supportive culture that encourages a healthy work life balance with opportunities to progress.

Why join the BHF?

We’re here to keep hearts beating and blood flowing. With research spanning all heart and circulatory diseases, we are out to beat the world’s biggest killers. From head to toe you have over 60,000 miles of blood vessels in your body, so we have our work cut out.

We invest heavily in the development of our Store Managers because they’re the people behind our success in the sector. We value, nurture and reward our talent and are proud to offer a welcoming and supportive working environment. We also offer competitive salaries, 33 days paid holiday including bank holidays and other sector leading benefits.

This position is for 35 hours and includes weekends.

How to apply

To apply for this role please use the apply button below. You will be redirected to the BHF career page. Our process involves completing an application form & submitting your CV.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Our recruitment process requires that successful candidates are asked to consent to a Basic criminal records check and any offer of employment will be subject to a satisfactory basic DBS check.

Here at the British Heart Foundation we celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy and we drive our strategy through our diversity and inclusion leaders group Kaleidoscope. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can beat heartbreak for everyone. Should you need any adjustments to the recruitment process, at either application or interview, please contact us here.