Stock Controller

Job content

Main ResponsibilitiesResponsible for the procurement of stock into both Ross and Basingstoke. Responsible for the control of all Repair stock and boot stock used by the Service Team.Work with the Head of Operations to set minimum stock levels and monitor stock levels carrying out cycle counts as required.Liaise and assist Basingstoke with the stock administration on ERP. Understanding of repair parts and pricing structure able to answer all parts queries from internal and external customers.Issue of repair stock to bench and field service technicians. Responsible for logistics in and out of Ross, internationally and domestic (excluding Demonstrations). Assist the Head of Operations with the Weee reporting.
Key AccountabilitiesProcurement• Raising purchase orders for Capital Equipment with various suppliers• Raising purchase orders for Consumables with various suppliers• Raising purchase orders for Repair Parts• Raising purchase orders for the Field Service Engineers and the Service Centre for secondary components and cables• Raising quarterly purchase orders to NHSSC for management fee • Booking in orders and managing stock systems• Raising purchase orders for 3rd party suppliers• Stock Control.• Administration of Service Centre stock & Field Team boot stock• Monthly cycle counts• Annual stock audit• Stock adjustments• Administration of slow-moving stock• Administration of the CAPEX process• Assisting Basingstoke Warehouse Team with stock administration• Adjustments• Order queries• Administrate back orders • Administrate transfer orders• Administrate Customer Orders• Issue repair parts to Technicians and Engineers• Logistics.• Manage incoming & outgoing logistics, domestic and international• Pick & pack loan equipment• Pack repaired equipment• Create scope packs• Assist the Head of Operations with Weee compliance reporting• Act in a profession manner at all times, proactively selling the benefits of service offering• Other duties to be carried out as required
Qualifications/Knowledge & Skills• Must have previous experience in a busy Admin role• High standards of accuracy and attention to detail, with excellent problem-solving skills.• Strong interpersonal skills with ability to build, maintain and manage relationships both internally and externally• Drive and initiative to improve current processes • Teamwork and flexibility are important aspects of the role• Strong organisational skills with ability to effectively prioritise workload• Strong communication skills (verbal & written)• Ability to work effectively within a team environment and on own initiative• Excellent IT competence, to include a good working knowledge of Microsoft Office, some SAP,ERP or CRM experience would be beneficial but is not essential • Flexibility and a positive attitude are expected• Pro-active approach to workload, to be one step ahead• Knowledge of internal products and processes• The ability to work to tight timescales and outside of the 9-5 as necessary• Good organisational skills and time management
HC21 is committed to promoting equality, valuing diversity and working inclusively and we uphold these principles in our behaviour and working practices – as an employer, in the services we provide and as an organisation that campaigns for gender equality. We are passionate about creating a truly inclusive workplace that promotes diversity and values the contributions of all of our employees. We encourage applications from all regardless of age, gender, ethnicity, disability, sexuality, social background, religion or faith.