ServiceNow Developer

Job content

Ready to find the right role for you?

Salary:£Competitive Salary plus Veolia benefits including a company car/allowance, bonus and generous company pension contributions

Hours:40 hours per week

Location: Cannock or London with remote hybrid working

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who sees the world in a similar way to take up an exciting ServiceNow Developer role in our Technology team.

Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you’re a skilled Developer who is looking to progress their career working within a central team of ServiceNow experts, who provide the platform across a global organisation, this role will suit you perfectly.

It doesn’t matter if you’re looking to overhaul the industry, or just do a good day’s work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.

What will you be doing?

The role is centred around developing our ServiceNow platform to help facilitate our core IT Service Management processes, integrating with other business systems and 3rd party applications where required.

Following direct customer engagement to understand requirements; you will use your ITIL process and development skills to configure and customise the platform. This might cover enhancing end-user experience and service portals, building automations/integrations, deploying to new internal international business units; all whilst leveraging your product knowledge and sticking close to out-of-the-box functionality.

This role is part of a fast paced agile team located across the UK and France and will suit someone with a thirst for product knowledge and a passion for delivery.

• Design and implement fit-for-purpose solutions.
• Develop and adhere to best practices for developing on the platform.
• Continuously contribute to team performance improvement and collaboration.
• Collaborate effectively across teams, working efficiently to meet delivery dates.
• Align solution design with business goals.
• Develop and test solutions.
• Produce detailed design documentation.
• Develop documentation to assist users.
• Manage data transformation and synchronisation between platforms.
• Integrate ServiceNow with other third-party applications and business systems. Ability to demonstrate ServiceNow modules to prospect customers.
  

What are we looking for?

• Experience of configuring and developing with ServiceNow.
• Experience of web technologies, such as Javascript, HTML or CSS
• Knowledge of developing integrations with the ServiceNow platform using web services / SOAP / email / plugins
• Excellent customer service skills including empathy, active listening and patience
• Proven experience with ITSM and ITBM development.
• Performance Analytics development experience
• Developing and solving difficult problems with simple solutions.
• Analytical mindset and good problem-solving skills.
• Excellent written and verbal communication.
• Ability to work as part of a team. Attention to detail.
  

Our promise to you

Here at Veolia, we know that a genuinely good role goes both ways.

So alongside your salary or hourly pay, you’ll get 25 days of holiday alongside an extensive benefits package, which includes our market-leading pension and share scheme, alongside a range of employee discounts. Also to help you further, we provide mental health and financial support, so you can lean on us whenever you need to.

Apply today, so we can make a difference for generations to come.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.