Service Administrator

☞ Cotswold Motor Group

View: 102

Update day: 21-05-2024

Location: Cheltenham South West

Category: Other

Industry: Motor Vehicle Manufacturing

Position: Entry level

Job type: Full-time

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Job content

Our Cheltenham Centre is looking to recruit a Service Administrator to join the Service team.

The successful candidate will have previous experience in an office environment, be able to work in a fast-paced work place. Be able to demonstrate computer literacy and high organisational skills as well as exceptional attention to detail. Experience in a similar role is desirable but not essential as full training will be provided.

The role will include preparing paperwork for handover packs, providing estimates for online/telephone enquiries from the call centre and providing support for service advisors/call centre. Additionally, assist the team with the preparation of New and Used BMW and MINI vehicles, and to the swift authorisation and completion of all mechanical and SMART repairs as well as support with warranty repair administration.

You will be responsible for:

•To complete customer/internal estimates with accurate flat rates and prices.

•To raise job cards and check vehicles for recalls, technical campaigns and review indicators.

•Ensure all jobs are costed accurately and internal invoices raised in a timely manner.

•To provide support for service advisors/call centre.

•Provide estimates for online/telephone enquiries.

•Have the ability to multi task and change to situations and follow processes.

•Any other duties as agreed with the Service Admin Manager from time to time.

Monday - Friday with 1 in 4 Saturdays.

£25,000 - £26,200 OTE.

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Deadline: 05-07-2024

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