Senior Support Worker

Recruiting for two Senior Support Workers to join our Homelessness and Complex Needs Service in Kensington and Chelsea!

GBP 23,000 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

RBKC Complex Needs Service has 5 distinct housing components with a further 3 floating supporting sites accommodating up to 136 residents who present with multiple and/or complex needs including but not exclusive to, substance misuse, mental health, domestic violence, history of violent behaviour, ex-offenders, chaotic and hard to reach groups. All staff in the service may be required to work across any of the sites supported by the service.

Job Overview:

As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load. This role will require an extra dimension of experience in order to meet the role competencies for this position.

Key Responsibilities:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
• Is highly motivated and a self-starter
• Enjoys managing and motivating others
• Has a practical and logical mind and is naturally well organised
• Is confident with high levels of self-esteem
• Is respectful, articulate and sensitive in style of communication
• Is passionate and enthusiastic about his/her career and job experiences
• Is motivated towards excellence and improvement of personal performance with a can do attitude

Skills, Knowledge and Experience:

Essential:

• NVQ Level 3 in Health and Social Care or equivalent
• Minimum 2 years of experience working people with high complex needs.

Desirable:

• Other relevant professional memberships and/or specialist qualifications

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.