Waking Night Support Worker

☞ Look Ahead Housing and Care

View: 103

Update day: 11-06-2024

Location: Slough South East

Category: Health / Medical Care Part-time

Industry:

Job type: Part-time, Permanent

Salary: £14,625 a year

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Job profile

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.


Job details


Job details

Job reference
REQ002549
Date posted
22/03/2021
Application closing date
20/07/2021
Location
Slough
Salary
£14,625 per annum
Package
We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job category/type
Part Time, Permanent

Waking Night Support Worker

Job description

Recruiting Part Time Waking Night Support Workers to join our Mental Health service in Slough!

We are currently recruiting the following roles:

Part Time Waking Night Support Worker - £14,625 per annum, 30 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.
Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service has a focus on enabling and utilise customers’ skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.
Waking Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:
  • Building supportive, trusting relationships with customers and creating a positive atmosphere
  • Working proactively with other members of the team to handle the service caseload and administrative responsibilities
  • Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’
  • Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
  • Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
  • Provide phone support to the customers of our sister project Hope House and report to Hope House management accordingly
  • Assisting in the recording and reporting of customer incidents
  • Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
  • Developing productive relationships with partner organisations to improve service outcomes
  • Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
  • Involving customers in the design, development and delivery of the service
  • Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
  • Being responsible for the handover of key information between shifts
  • Adhering to all other Look Ahead’s policies and procedures
  • Engaging in learning and development activity to increase knowledge and skills
  • Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Exudes a warm friendly presence and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organized
  • Able to apply the right balance of care and support dependant on the needs of the customer
  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of self-esteem
  • Is respectful, articulate and sensitive in style of communication
  • Is motivated towards excellence and improvement of personal performance with a can do attitude
  • Ability to cope positively with challenging and diverse behaviour
  • Ability to adhere to Look Ahead’s professional boundaries policy
Skills, Knowledge and Experience
Essential:
  • NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

Interviews will start taking place 6th and 7th April 2021.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

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Deadline: 26-07-2024

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