Senior HR Manager

Job content

Do you want to progress and develop your career with a company who have recently won the “best places to work” award?

Due to the expansion of the business and some exciting new projects we are delighted to be recruiting for a Senior HR Manager to support our teams and help to drive the business forward. We are looking for someone who is keen to grow with us.

Within the Senior HR Manager role, you will be challenged with building relationships and providing generalist HR support and advice to managers, senior managers and Directors. Locations are spread predominantly throughout the UK, with some locations in Europe, which is a growth area. The role will involve some travel, occasionally overseas.

The Senior HR Manager will have a direct reporting line to the HR Director and will have responsibility for the day to day running of the HR Department. Our Head Office is in Oxfordshire but hybrid home working is in place and we would also anticipate time being spent at our locations.

Thomas Franks are an innovative founder led, fresh food catering business. We are unique in every approach and our clients and our people are paramount to our daily success. We are a great company to work for and were finalists in the Best Places to Work in Hospitality Awards 2021.

The Role Will Encompass The Following Key Responsibilities

• Responsibility for the daily management of the HR Team.
• Building strong, professional relationships with line managers, senior managers and Directors in the UK and Europe. Working with our clients to ensure their people needs are met.
• Providing commercially focussed advice and support to Managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues.
• Raising and improving Managers awareness of current and new Employment Legislation.
• Analysing and Identifying trends and proactively addressing issues of high turnover, sickness and cost savings with the Business.
• Working to reduce any Employment Tribunal claims and manage any claims within the business, including formulation of ET3 responses and preparation of bundles and witness statements.
• Working with the business, leading from an HR perspective on restructuring & change management
• Developing and maintaining positive relationships with any local Trade Union representatives and employee forums, ensuring effective consultation is conducted.
• Revising, reviewing and implementing new systems, processes and HR documentation to support the business to move forwards.
• Innovating and implementing new HR projects.
• Supporting the L&D team from time to time with HR related training.
• Overseeing statutory Hygiene & Safety Training including Food Safety Level II & III, Health and Safety Level II& III and Child Safety Training where appropriate.
  

Essential Requirements For The Position

• Proven generalist HR experience, preferably gained within a commercial and/or contract catering environment
• CIPD level 7 qualified or equivalent
• Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management.
• Experience of managing a team.
• Up to date knowledge of Employment Law.
• Excellent written and verbal communication skills (in English) and able to articulate and communicate effectively at all levels.
• Experience of working in multi-site/mobile/remote capacity.
• Knowledge of European Employment Law. (Malta, Portugal and Spain an advantage)
• Excellent written and verbal communication skills (in English) and able to articulate and communicate effectively at all levels.
• Ability to multi-task, work well under pressure and use own initiative.
• Team player, but able to work autonomously and remotely.
• Outstanding organisational, analytical and time management skills and ability to create effective processes and procedures.
• Experience or knowledge of TUPE and/or Acquisitions.
• Experience of working within an organisation of over 2000 employees.
  

Desirable Experience Required For The Position

• Ability to influence key decision-makers and to challenge when necessary.
• Ability to multi-task, work well under pressure and use own initiative.
• Team player, but able to work autonomously and make own decisions.
• Flexible, adaptable and ability to travel on a regular basis.
• Ability to lead and support in a hands-on capacity when required.
• Experience of working with clients.
  

Benefits

• Competitive salary.
• Car allowance.
• Hybrid working.
• Private medical insurance.
• Access to AXA Employee Assistance Programme.
• Life assurance.
  

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced PVG (if working within a school environment, identity & reference checks (covering the last five years) will form part of the selection process.

As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants’ suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

About Thomas Franks LTD

The Ethical Caterer of Choice Thomas Franks has always been a company that pushes the boundaries of contract catering. ‘Fanatical about Food’, we deliver unique excellence, through establishing true partnerships with our staff, clients and suppliers. We have stayed true to our original vision: a legacy business, family owned and run. Thomas Franks will always be about family – a family that includes all those with whom we work and partner. Food is at the heart of what we do. We source with care and cook with passion. We are proud to have always supported local suppliers, building trusting and lasting partnerships.