Senior Facilities Coordinator

Job content

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
We are looking for a Senior Facilities Coordinator for our Work Dynamics business line.

About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Location: London

Role: Senior Facilities Coordinator
Role Purpose
Multiple Contractor Management
Facilities Management Cover and line manager responsibilities for Facilities Coordinator and Facilities Assistant
Management of financial operations and processes
Client and Stakeholder Management
Procurement & Vendor Management
Health & Safety Management

What this job involves

Contracts Management:
Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics
Monitor expiry of contracts and initiate re-procurement if needed
Continually assess contracts to ensure best value delivered to the client
Multiple contracts including but not limited to – catering, front of house, cleaning, security, mailroom, engineering.

Line Management:
Actively encourage and support development and mentoring of Facilities Coordinator and Facilities Assistant
Ensure JLL team values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
Management of Facilities Management cover

Finance Management:
Ensure that the site’s financial operations are meeting targets and control requirements
Assist and monitor financial processes to ensure account payable procedures are followed at all times
Manage multiple vendors to deliver services on time and within budget

Client/Stakeholder Management
High attention to detail to deliver excellent services to meet on-site client expectations
Build & develop effective client/stakeholder relationships
Providing superior customer service at every interaction to meet client’s expectations actively demonstrating the JLL values of teamwork, ethics an excellence.

Health & Safety Management
Knowledge of emergency evacuation procedures, security awareness and H&S
Ensure a safe working environment, taking pride in the workplace.
Completion of site audits to ensure standards are maintained with a keen eye for detail.
Ownership of your areas, resolving issues associated with building services, highlighting issues and monitoring until resolved.

Sound like you? To apply you need to be able to demonstrate the following skills and experience:
Knowledge of industry standards and good working practices
Broad knowledge of IT including Microsoft Office
Experience working with C Cure, or similar Security access control software
Experience working with Manhattan, or similar Space management software
IOSH Managing Safely or equivalent qualification
BIFM member
Excellent approach to quality control
Must be able to remain calm under pressure
Proven people management and collaboration skills
Good communication skills (oral and written)
Willing to be flexible with regard to covering other areas of the Facilities team
Capable of working with minimal supervision and supervise others
Ability to work quickly and accurately
Access control software required
Space management software required
AutoCAD experience preferred

Work Requirements
Office based fast paced environment
40 working hours a week but additional hours and weekend work will be necessary when workloads demand
May be required to cover other Facilities Team Members

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today at jll.com/careers.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!