Senior E-Commerce Experience Product Owner (0412)

Location: Based in Cambridge, UK

£41,000 - £48,600 p.a.

About the role:

We are looking for a motivated, collaborative and decisive individual to join our eCommerce team as aSenior eCommerceExperience Product Owner in the English Language Teaching (ELT) group to support strategic solutions to selling and fulfilling product online.

As part of a global, cross-functional Scrum team, this role will focus on the product discovery experience and delivery of digital sales channels for B2B and/or B2C customer segments. By developing a deep knowledge of business strategy and keen understanding of customer needs and behaviours, the product owner will own direction for key projects, including scope definition, roadmap and backlog of change.

To achieve the right outcomes, this role will work cross-functionally within the Scrum team and more widely with colleagues in Technology, Product management and other key areas to clarify needs, understand options and define priorities and requirements in an agile framework.

The ELT eCommerce team has a sales and marketing technology remit, working in alignment with English Technology team to manage and implement a portfolio of projects that support the eCommerce and Digital selling strategies.

About you:

You will bring a strong Product Owner skillset, able to write user stories, acceptance criteria and identify minimum viable feature sets, while working effectively in cross-functional teams to define and manage flow of work.

You are a champion for seamless online purchasing and love getting into the detail of what makes the most effective selling experiences. So prior experience in eCommerce projects is a must, preferably in consumer and B2B contexts.

By developing a deep understanding of our business needs and our customer segments, you will be a key advocate for the ELT eCommerce strategy and its value to the business and to customers.

You will bring a customer-first approach along with effective communication and leadership skills to represent strategic scope to your team and stakeholders, breaking down complex requirements into understandable and deployable user journeys, while preserving the integrity of the overall end-to-end experience.

Why Cambridge University Press?

We have over 3,000 talented employees across 50 international offices uniting all our publishing groups. We’re one of the world’s most respected publishers, driven by the purpose of unlocking people’s potential with the best learning and research solutions. We work in global teams to tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers

Cambridge University Press is committed to being a diverse and inclusive place to work. We are part of the University of Cambridge, committed in its pursuit of academic excellence to equality of opportunity and to a pro-active and inclusive approach to equality. We are also a global organisation, serving customers and representing colleagues all over the world. Diversity, in all its various forms, is key to our success as an organisation.

Our benefits include group personal pension and free life assurance, an inclusive and flexible working environment comprising of 28 days holiday (plus bank holidays), on-site fitness facilities, and much more. Furthermore, our Cambridge office is just a ten minute walk from the train station.

The University of Cambridge will be bringing together its publishing and assessment operations to create a single organisation from 1 August 2021. Cambridge University Press and Cambridge Assessment publish and create world-leading content and examinations that are used across more than 170 countries.

The move is in response to a growing desire from learners, teachers and researchers to engage with Cambridge in a joined up digital way, and the demand for innovative products that combine expertise in learning and assessment. The new organisation will have the capabilities to provide world leading assessment, learning and academic research offerings globally, under the Cambridge brand and backed by first class teaching and research departments.

If you have any queries, please contact us on information@cambridge.org

Ref: JE21/129

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