Digital Learning Coordinator (0678)

Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they’ve learnt, we spread knowledge, spark enquiry, and aid understanding.

We achieve this by embracing change, and continuously focusing on our customers’ needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.

Job Title: Digital Learning Coordinator

Contract: Permanent

Salary: £26,700 - £32,000

Location: Cambridge

The Role

The Online Professional Learning team is responsible for the development and delivery of online professional training for teachers and school leaders in more than 100 countries.

We don’t expect that you will necessarily have previous experience working in our field. We do expect that you’ll be highly motivated, organised, with a keen interest and experience in digital technology.

This role will suit someone who is looking to develop their career within a very well-established organisation who can offer them stability and great opportunities for growth and development.

The focus of this role is to support the delivery of Cambridge’s online professional development program ensuring that all courses and materials are up to date and of the highest quality.

Online programme course and resource maintenance

• Ensure all technical issues with the live program are resolved on time and in full
• Manage commissions from external developers from sourcing to completion of materials
• Maintain materials and liaise with other departments and stakeholders
• Commission and contract consultants and external developers for work related to online professional learning
• Test online courses and materials
• Identify, recommend and implement design improvements to user experience across Cambridge’s online professional development courses and resources
• Manage the production of assets such as images, and video/audio footage
• Continually review and improve internal processes to achieve the tasks above

Platform maintenance

• Identify and implement improvements to the course delivery platforms
• Lead the deployment of the annual course delivery platform upgrades
• Identifying improvements for online learning
• Design and deliver customer feedback protocols and the analysis of output
• Recommend improvements to courses based on research and evaluation of the latest software solutions for online learning

What we’re looking for

Qualifications

• Education to degree level (desirable)
• Grade C or above in GCSE (or equivalent) Maths and English
• A Level education (or equivalent)

Skills

• Excellent online and IT software experience (e-learning software, MS Office suite)
• Excellent interpersonal skills
• Excellent organisational and prioritisation skills
• Ability to communicate effectively verbally and in writing with internal and external partners
• Flexibility and problem-solving skills
• Ability to prioritise and complete multiple tasks
• Ability to work independently as well as part of a team
• Ability to work well under pressure and use own initiative
• Knowledge of principles of project management
• Knowledge of HTML, CSS, Javascript
• Knowledge of Adobe creative suite
• How to produce project costings
• Proofreading skills

Experience

Essential:

• Previous experience of online learning development
• Previous experience of communicating with customers and suppliers

Desirable:

• Previous experience in an international and/or educational institution and/or examinations board would be an advantage.
• Knowledge of Cambridge International Examination products

The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful global community of people, and we ensure that every individual is recognised, listened to, and cared for. And because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that’s linear, or want to follow your own path, we’ll support you, and help give you the resources and training you’ll need to be bold and take ownership of what you do.

The closing date for application is 19th September 2021 and interviews are scheduled to take place week commencing 27th September 2021

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it’s safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.

We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it’s part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.

To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That’s why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.