Security Administrator

Job content

The role of Security Administrator, provides a high level of support to the Security Operations Team.

This role is for 37.5 hours per week, working Monday to Friday.

In this varied role, you will be expected to:

• Prioritising incoming mail - recognising different document types; scanning, routing and filing of documents - includes mail, hand-written notes etc; electronic creation, naming and editing of documents; importing of documents - responding to client enquiries via telephone and email; quality checking work processed
• Responsible for the Security Administration Office on a daily basis, including general office duties such as general filing, typing, photocopying
• Maintain employee personnel files to ensure that all internal and external correspondence relating to employees is entered on to their personal file
• Production and issuing of contracts of employment to new and existing personnel to ensure that the current document is up to date and reflect the employees current job role and benefits
• Set up new starters on internal systems to ensure that they can be scheduled their working patterns
• Liaise with operations managers to collate all outstanding documents and upload of HR and resourcing systems
• Maintain and update recruitment statistics
• Process personal detail changes and ensure that all electronic databases are maintained and up to date
• Provide administrative support supporting management with minute taking and distribution of meeting notes to attendees afterwards
• Responsible for the issue of photo I.D Badges to frontline, and non-frontline staff, and others, ensuring that all requests are legitimate and in line with the Company Policy
• Procure, confirm receipt and process uniform and other garments for all security personnel tracking dispatch and delivery
• Produce, maintain, confirm receipt and process employee identity cards for all security personnel tracking dispatch and delivery
• Produce and maintain a register Company Car Drivers, ensure checks on their licences are performed twice a year
• Use the telephone, computer and electronic equipment to maintain daily contact with security officers, operations managers and clients
• Update and maintain recruitment statistics
• Managing the employee SIA licence renewal process, ensuring employee engagement throughout
• First line support for managers and employees is query resolutions relating to the employee life-cycle
• Assisting in the ongoing effort of data integrity with the systems by correcting employee data (e.g. annual leave allowances, job titles, line manager, department, work location)
• Process leavers using relevant systems
• Collate and produce TUPE information when required
• Confirming candidate’s personal data and carrying out background and vetting checks, collating and analysing documentary evidence to support their activity over a specified period of time
• To establish a clear audit trail by way of case notes on each file detailing activities taken during the screening process
• Liaising with candidates and key personnel to discuss candidates progress, managing phone calls and correspondence

Although demanding, this role will allow you to manage your own workload and demonstrate your exemplary organisation skills and customer service skills engaging with internal customers, candidates and new/existing employees.

This a place where you can come to develop a career, with access to training and the ability to gain qualifications, you can grow in confidence and take on more responsibility. Our people are empowered and we trust people to do a good job and make a difference every day.

We’re eager to hear from you if you’ve worked as a Customer Service Administrator, Recruitment Administrator, Customer Service Advisor, Customer Service Executive, HR Administrator or Customer Care Representative.

Required SkillsTo work with us you will need to be:

• Experience of working in a client service driven environment
• Experience of working closely alongside an Operational Manager team
• Ability to think strategically and contribute to the businesses forward ambitions
• Results orientated
• A valid SIA Non Front Line licence is desired but not essential as accredited training can be provided
• Applicants will have significant administration experience; working with an employee rostering or scheduling system is highly desirable
• Ability to exhibit a professional, positive attitude and work ethic
• Excellent interpersonal skills required and the ability to interact professionally with culturally diverse individuals
• A good understanding of GDPR in practice
• Excellent organisational and communication skills, good verbal and written English is essential
• Exceptional Eye for detail and accuracy with a double check mentality
• Critical thinking and sound judgment required
• Highly computer literate able to use Microsoft Office and MS Excel to an intermediate standard
• Will hold the right to work in the UK and will be able to evidence five years checkable history as a minimum
• Right to work in the UK
• Provide a 5-year checkable history
• Pragmatic problem-solving skills
• Self-motivated and able to adapt to a changing environment
• Demonstrates the ability to forge and maintain relationships
• Good organisational and time management skills
• IT skills, specifically Word, Excel and industry specific scheduling software
• Ability to work collaboratively

If this role is appealing to you please contact Andrew Hallam on 07736 638553 or via email at andrew.hallam@samsic.uk by Friday 7th July 2023.