Sales Manager

Sales Manager

Cornwall & Devon area

£26700 per annum 35 hours per week

Are you an experienced manager with a creative mind on all things digital and tech?

United Response have an exciting and rare opportunity for a creative and inspirational Sales Manager to join our Wellbeing, Education, Life Long Learning & Employment Team in Devon and Cornwall.

About United Response

United Response is a disability charity with a mission to ensure that individuals with learning disabilities, mental or physical support needs have the opportunity to live their lives to the full.

The role

This is a unique role within United Response with the ultimate aim to support people with learning disabilities to gain the appropriate skills to progress into some form of employment.

You will

• Develop and manage of high street and online retail outlets across the Devon and Cornwall area.
• Handle multi-site order fulfilment and stock levels ensuring customer orders are completed on time and to budget and that quality standards and targets are met.
• Be the first point of contact for online customer enquiries, returns, etc. always ensuring polite and timely response resolving complaints and processing orders in an efficient and timely manner.
• Decide on and order the resources that are required and ensure stock levels remain adequate.
• Tutor/mentor students and staff in the safe use of printing and engraving equipment to produce personalised gifts.
• Assisting students to complete qualifications relating to IT, design, business awareness, etc and enable them to progress and develop confidence in the workplace.
• Research and develop new product lines.

Essential Qualities

• Retail and customer service experience.
• Experience and ability to Create, edit and upload product photography and descriptions to the ecommerce platform and remove discontinued/out-of-stock items in a timely manner.
• Ability to lead and inspire people of all abilities with excellent interpersonal skills.
• Excellent IT, admin and budgeting skills.
• Awareness of health and safety in the workplace.
• Experience of supervising and motivating staff.

Desirable Qualities

• Experience of working with people with learning and physical disabilities.
• Experience in education and learning.
• Advertising and social media.
• Previous experience in graphic design, creative and craft skills.
• Photography skills, including use of photo editing software such as Photoshop or similar and experience with digital and sublimation printing for production of personalised photographic gifts.
• Experience with laser engraving.

The pay and benefits

In return for your hard work and dedication as a Sales Manager you will receive:

• 25 days paid annual leave (plus 8 bank holidays, pro rata for part time)
• Additional annual leave after 3 and 5 years’ service
• Pension contribution
• Cycle to work scheme
• Access to free occupational health, physiotherapy, counselling and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to work scheme (season ticket loan)
• 2x basic salary life assurance scheme
• Access to an online shopping platform with discounts from over 3,500 retailers

Please note that the successful applicant will be subject to a full DBS check.

To help keep the people we support and our staff safe and continue the fight against COVID-19 all our frontline staff are tested regularly and should receive their vaccinations as soon as possible. If you would like any further information on this or have any other questions about working for United Response please call me on 07747 259 601.

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