Job type: Full-time, Permanent

Salary: £18,500 a year

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Job content

Sales Admin/ Order Processor

· Good organisational and administrative skills

· IT literacy

· An ability to work under pressure and to deadlines

· An ability to work independently and as a team

· Ability to learn quickly and on the job

· Proactive

· Excellent written and verbal communication skills

· Be able to multitask

· Be enthusiastic and dependable

· Be focused and goal oriented with an ability to achieve targets

· Be able to achieve high customer satisfaction

· Be inventive and resilient

· Some understanding of the financial services market, and FCA / TCF guidelines would be beneficial.

This role is varied, and we can guarantee you will never be bored, however, the successful candidate will need to be able to multitask as this is a small business that depends on our employees being able to support each other, when one area is busier than the other.

Day to day tasks

  • Underwriting finance applications in line with company, lender and regulatory guidelines
  • Speaking to customers to ensure the information gathered is accurate, or to obtain further information when required.
  • Preparation of paperwork to be issued to clients in respect of ongoing applications
  • Data-entry on to internal / lenders systems
  • Speaking to customers to advise of the next steps of their application
  • Liaising with our 3rd party partners to ensure the best possible outcome for our clients.
  • Continuous development of your product and processes knowledge
  • General administrative duties such as answering phone calls and responding to emails
  • Liaising with Call Centre Manager in a professional manner to provide feedback to improve the quality of the finance applications passed through
  • Liaising with the Sales Team to ensure the Underwriting process is robust enough to allow them to sell to all customers they speak to.
  • Support packaging Team – training will be provided to be able to package deals to send out to clients

You will need to be able to cope with the pressure of meeting deadlines.

Hours – 39 hours per week between 8am – 8pm on a rota basis.

Salary - £18,500 P/A (rising to £19,000 P/A after successful completion of probationary period)

Reference ID: SA01

Job Types: Full-time, Permanent

Salary: Up to £18,500.00 per year

Experience:

  • administration: 1 year (preferred)
  • Sales support: 1 year (preferred)
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Deadline: 21-06-2024

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