Position: Entry level

Job type: Full-time

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Job content

Are you a skilled clerical professional with extensive experience in business-to-business customer service coordination or sales administration?

We’re excited to be recruiting a Sales Administrator on behalf of a well-reputed food service industry supplier based in Lutterworth. The successful applicant will support and deliver the sales administration and order management process, while providing an exceptional customer experience.

Duties And Responsibilities
  • Handling inbound telephone calls and email queries from customers
  • Carrying out the administration of around twenty orders per day, following processes and invoicing procedures specific to each customer
  • Understanding the supply process and availability of around 30 stock lines
  • Liaising with delivery companies
  • Chasing PODs
  • Overseeing the branding of products for customers
  • Updating sales excel spreadsheets and carrying out analysis and sales reporting
  • Providing effective communication channels with the customer in relation to their requirements and the acknowledged delivery commitment
  • Working closely with the supply base to establish timely and accurate sub order delivery information
  • Continuously reviewing and pursuing process improvement opportunities

Skills And Experience Required
  • Extensive experience of working in a similar role such as customer service coordination or sales administration
  • Confident and proficient in the use of Microsoft Office (Excel, Word and Outlook)
  • Able to input data accurately, with excellent attention to detail
  • Sound commercial knowledge and business acumen
  • Excellent communication skills, both verbally and in writing, with an ability to deal confidently and with diplomacy at all levels
  • Takes a self-motivated, resilient and positive approach, with an enterprising and resourceful outlook
  • Works in an organised, methodical and problem-solving manner

Hours Of Work
  • 8.45am - 5.15pm Monday to Friday

Salary And Benefits
  • £22,000 - £26,000
  • On-site parking
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Deadline: 21-06-2024

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