Sales Administrator

☞ Staffed Group Limited

View: 107

Update day: 23-05-2024

Location: Banbury South East

Category: Consulting / Customer Service

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Join dynamic team and contribute to delivering top-notch customer service in a cutting-edge laboratory environment.

Our client, a renowned material testing facility in Banbury, is actively seeking a dedicated and proficient Customer Service Representative to enhance their dynamic team.

Responsibilities

  • Deliver exceptional customer service by promptly addressing inquiries, resolving concerns, and ensuring overall customer satisfaction.
  • Keep customers informed about the status of their testing projects, maintaining clear communication throughout the process.
  • Efficiently manage the booking of work into the Laboratory Information Management System (LIMS), ensuring accurate and timely data entry.
  • Handle incoming telephone calls, addressing customer queries, and directing calls to the appropriate department or personnel.
  • Generate and process invoices for testing services, maintaining precision in billing and documentation.
  • Coordinate purchasing activities, including the acquisition of necessary materials and supplies for laboratory operations.

Skills:

  • Exceptional communication skills, both verbal and written.
  • Proficiency in utilizing LIMS systems and other relevant software for data entry and customer management.
  • Strong organizational skills with meticulous attention to detail to ensure accurate record-keeping.
  • Ability to multitask and prioritize tasks effectively in a fast-paced laboratory environment.
  • Previous experience in customer service, preferably in a laboratory or technical setting

If you excel in communication, thrive in a fast-paced environment, and are committed to delivering top-notch service, apply now!
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Deadline: 07-07-2024

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