Retail Implementation Team Member

This role is field based travelling nationwide and the ROI spending extended periods of time away from home over a 7-day week.

Welcome to the forefront of health and wellness innovation! As a Retail Implementation Team Leader at Holland & Barrett International, you will be at the helm of driving our mission to empower individuals on their journey to a healthier and happier life.

With your passion for creating exceptional retail experiences, you will play a pivotal role in translating our brand’s vision into reality on the shelves.

Join us in shaping the future of health and wellness as we forge ahead with a dedicated team, turning our stores into havens of well-being and positivity.

The Purpose of the Role:

• To Partner Implementation, Regional & Store teams through operational transition of stores investment with an unrelenting focus on customer centricity, colleagues and best in class execution.
• Ensure retail colleagues have regular and structured communication throughout the end-to-end critical path.
• To co-ordinate, support and oversee all de-merchandising and merchandising activity for store investments.
• Maintain maximum customer offer during pre-closure enabling periods, trading refits and champion a customer first, both internal and external, mindset for all programme and phasing activity.
• Adhere to company merchandising standards at all times, calling out any risks and/or to customer look, feel and shopping experience.
• Submit weekly reporting to programme teams on progress, risks & issues.
• Develop and share programme/project progress and dashboard reporting.
• Ensure all relevant policies and procedures are in place for stores at completion.
• Ensure all snagging/defect issues are raised and quick project close out is achieved.
• Ability to work collaboratively with colleagues from any business area or work stream.
• Work closely and in partnership with the wider project teams for all store investment activity.
• Ensure store teams are fully supported throughout the transition and fully onboarded in advance.
• Accept accountability with the support of Retail teams with signing off stores as complete.

Key Requirements:

• Good level of Retail operational experience.
• Strong customer focus (internal, external and end-consumer).
• Excellent communication and listening skills.
• Experience with in-store merchandising.
• Ideally experienced in retail conversion or investment/refit programmes.
• Good level of computer literacy, in particular Microsoft Outlook, Word, Excel, PowerPoint.
• Ability to adapt and learn new systems, procedures and comfortable with working in a change environment.
• An ability to work independently alongside working collaboratively.
• Clean UK driving licence to drive multiple colleagues to a given location.

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• 28 Days Holiday per year
• Gympass Discount
• Cycle to Work Scheme
• Exclusive benefits, free advice and savings from a range of retailers and providers

And many more!