Resident Involvement Co-ordinator (Special Projects)

Job Description
Newham is a vibrant inner-city borough with excellent transport. We are proud to be home to one of the youngest and most diverse cultures across the country, Newham is an exciting and challenging borough that is committed to putting people at the heart of everything we do.

The Borough boasts iconic landmarks such as, Green Street, the Olympic Park, Excel centre, Westfield Shopping Centre and the University of East London. Newham is changing rapidly, benefiting from significant investment, creating new jobs, homes and opportunities for all. The Mayor of London has provided the Borough with £107 million funding through the ‘Building Council Homes for Londoners’programme, supporting the construction of 1,100 new homes by 2022. From this we expect to see an additional 2,500 jobs created over the next decade, injecting £1.5 billion to the local economy.

Grade PO3: £37,722 - £40,869 pa

The purpose of this role is to deliver the operational elements of the London Borough of Newham’s Resident Involvement/Engagement Strategy. To organise, promote, develop, implement and lead resident involvement and resident scrutiny initiatives and activities and to assist with or directly work on a range of tasks relating to resident involvement, engagement and participation. You will work flexibly within the Resident Involvement and Participation Team as directed by the Head of Resident Involvement and Participation, ensuring all functions are carried out to a high level of accuracy in line with deadlines set.

To be successful in this role you must have:

In-depth knowledge of relevant legislation, regulatory requirements and best practice relating to resident involvement/engagement.

Thorough knowledge of resident engagement tools, techniques and approaches.

Sound knowledge of the housing environment in the public, private rented or voluntary sector.

A good understanding of the use of technology for the delivery of modern and streamlined services and processes.

Relevant degree and/or professional qualification, or relevant work experience of at least 3 years.

Extensive, successful experience of delivering resident involvement initiatives with positive outcomes.

A track record of demonstrating a personal commitment to quality and cost effective public services, informed by customer and community involvement.

Exceptional interpersonal, influencing and relationship management skills and the ability to apply them towards building effective and productive working relationships with stakeholders at all levels, both internally and externally.

Experience of working in a large, complex organisation.

Experience of successful project management.

A track record of successful partnership working.

For more information regarding the role please click on the link: Job Specification

Additional Information

The London Borough of Newham is a Disability Confident employer. Candidates who declare that they have a disability in accordance with the Equality Act 2010 and meet the essential criteria as specified in the Job Profile will be guaranteed an interview.

Newham is one of the youngest, most diverse, and vibrant boroughs in the UK. As an inclusive employer, we are committed to ensuring our workforce reflects our local population. We welcome and encourage applicants from under-represented groups, including applicants who are ethnically diverse and/or applicants who have a disability.

Priority consideration on all advertised roles will be given to London Borough of Newham Redeployees.

The London Borough of Newham is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects staff and volunteers to share this commitment.

Please be aware that a Disclosure and Barring Scheme (DBS) check will be required for any position with access to these groups under the provision of the Rehabilitation of Offenders Act 1974.

In addition, the Authority reserves the right to request employees undertake a basic disclosure check (Disclosure Scotland) where required for the role this includes anyone who has access to (or information obtained directly from) a government database, or has a GCSX account. These posts will be required to have a Basic Disclosure Scotland check as per the requirements of BPSS (Baseline Personnel Security Standards).

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

The closing date for applications is 10th December 2021.

For an informal discussion regarding the role please contact laura.barker@newham.gov.uk