Remortgage Conveyancing Team Manager

Remortgage Conveyancing Team Manager

Full time/Permanent

St Leonard’s onSea

Description

Conveyancing Direct are part of the Connells Group which is one of the largest and most successful estate agency and property services providers in the UK.

This is a rapidly expanding customer focused company which is dedicated to progressing not only the business but the people within it. We are looking to recruit a Remortgage Team Manager to join our team.

This would suit a person with a background of working in a Conveyancing environment with experience in running a department and mentoring other members of the team.

About the Role

Management of Colleagues –general management of remortgage supervisors and the remortgage team to ensure the team meets the performance requirements of the business and function smoothly on a day to day basis.

Process and structure -ensure suitable resource is available within the remortgage department to ensure adequate supervision and support throughout the department. Ensure processes are fit for purpose and meet the needs of the business making recommendations for improvement. The Remortgage Manager will have ultimate determination over all remortgage Conveyancing matters.

Quality Control –take responsibility for quality control and review process and oversee complaints received by the remortgage department.

Reporting and MI – owning production of both internal and panel MI including SLA performance for both our senior management team and partners using CMS systems and panel management software. Analysis of MI to monitor performance and make recommendations.

Panel Management – in order to manage overflow volumes in our remortgage department Conveyancing Direct maintains a panel of law firms who will take a number of remortgage instructions each month. Panel management including performance, complaints, distribution of instruction/capacity, firm appointments, governance as well as other activities.

Relationship Management – managing the relationship and attend meetings with our partners and panel firms as required.

About You

We are looking for an excellent communicator, planner, good time management, organisational and problem-solving skills who is a confident individual who can complement our existing management team.

Confident with Case Management Systems and Microsoft Office especially Word, Excel. Powerpoint and Outlook is essential.

If you are a member of Council of Licensed Conveyancers, Solicitor or have a CILEx qualification, have previous relevant experience and a proven track record in the areas required for this role we would like to hear from you.

We would also be happy to consider applicants who are qualified by experience.

Benefits

Some of the benefits staff at Conveyancing Direct can enjoy are:

• Bonus scheme
• Pension
• Life Insurance
• Birthday day off
• 25 days annual leave plus bank holidays
• Dress for your day work environment

If your skills and experience fit the description above, and you would like to work in a challenging role within a progressive company, we would love to hear from you.