Receptionist

THE OPPORTUNITY

DLA Piper Property and Workplace provides premises and office services including management and maintenance of the firm’s property portfolio, and business support services including catering, vending, house-keeping, travel, reprographics, mail delivery and collection, records management, reception, hospitality and meeting room support, direct mail and publication distribution, health and safety compliance, moves and changes and premises security.

As part of the Property and Workplace team, the role of the Receptionist is to help provide a first class professional reception service to DLA Piper, which is client and commercially focused and supportive of the firm’s business needs and vision.

This role will be based in our Birmingham office.

MAIN DUTIES AND RESPONSIBILITIES

• Meeting and greeting clients and visitors to ensure a good first impression of the firm is achieved
• Booking meetings rooms and refreshments via a computerised booking system
• Booking and setting up video conference facilities; Microsoft Teams and Skype meetings
• Dealing with queries and requests from internal and external clients and visitors at all levels
• Ensuring meeting rooms are clean and tidy and adequately stocked with stationery items
• Liaising with Property and Workplace assistants and the catering team to ensure meals and refreshments arrive on time and that meetings rooms are set up correctly with the correct equipment
• Assisting with meeting room furniture set ups
• Setting up audio visual equipment and IT equipment
• Organising taxis for clients and staff
• Booking parking
• Assisting visitors with enquires relating to directions etc.
• Attending staff and health and safety committee meetings as appropriate
• Supporting members of the wider Property and Workplace team

ABOUT YOU

• Experience of working in a similar role within a corporate environment
• Polite, professional and friendly
• Excellent communication skills
• Strong interpersonal skills
• Customer service focused
• Enthusiastic with a ’can do’ attitude
• Good timekeeping and attendance
• Good numeracy skills
• High standard of literacy
• Proficient in the use of Microsoft office software packages ideally with experience of operating a room booking system and setting up audio visual and IT equipment
• Have the ability to prioritise and multi task
• Demonstrates flexibility, initiative and a willingness to take responsibility
• Able to work as part of a team

ABOUT US

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

OUR VALUES

In everything we do connected with our People, our Clients and our Communities, we live by these values:

• Be Supportive - we care about others, value diversity and act thoughtfully
• Be Collaborative - we give, we share and we join in
• Be Bold - we stand tall and challenge ourselves to think big
• Be Exceptional - we exceed standards and expectations

DIVERSITY AND INCLUSION

At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

We support anyone with a disability or long term health condition to ensure they have the opportunity to perform at their best. If you have not done so already, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

AGILE WORKING

We know that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

PRE-ENGAGEMENT SCREENING

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers.