Receptionist

☞ PDSA

View: 142

Update day: 11-06-2024

Location: Glasgow Scotland

Category: Administrative / Clerical / Assistant

Industry: Non-profit NGO

Salary: £16,897 - £17,404 a year

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Job content

Pets and people at the heart of what we do.

About the Role:

We are looking for a Receptionist who will deliver an excellent standard of customer service by communicating sympathetically and courteously with our PDSA clients.

Working on the hospital’s busy reception, our Receptionists are responsible for processing clients who attend the hospital, answering telephone enquiries, encouraging financial contributions from clients and maintaining PDSA paperwork.

Working as part of a team, we sometimes require our Receptionists to cover some weekends and team members’ absences.

About You:

Pet hospitals are busy places, therefore successful candidates will need to be organised, with good communication skills and an excellent telephone manner. Previous office experience, including word processing and use of a computerised records systems is an advantage but not essential.

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

The full-time equivalent for this role is 35 hours.

About PDSA:

As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.


PDSA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks

We are proud to be one of the Sunday Times 100 Best Not-For-Profit Organisations. Our fantastic people have a genuine affinity with our cause which empowers them to make a positive difference to the world we live in every single day! Join the team and find out what it’s like to be in the Top 100!

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Deadline: 26-07-2024

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