Project Quality Manager

Job content

Job Title: Project Quality Manager

Location: Northumberland / North East of England

• To ensure that the total project processes and procedures are identified, documented where required and are implemented effectively. This position should also ensure that the management systems is continuously developed to meet changing business needs and where appropriate the specific requirements identified by external standards and customers. This is to be achieved through both individual actions and those of the Quality Team.
• This role should promote the use of the management system and will be involved in training staff in the implementation of the system.
• This role will also support the site delivery teams in gathering and organising quality data for the completed installations.
  

Job Purpose

To ensure that the total project processes and procedures are identified, documented where required and are implemented effectively. This position should also ensure that the management systems are continuously developed to meet changing business needs and where appropriate the specific requirements identified by external standards and customers. This is to be achieved through both individual actions and those of the Quality Team. This role should promote the use of the management system and will be involved in training staff, Contractors and in some instances Clients in the implementation of the system. This role will also support the site delivery teams in gathering and organising quality data for the completed installations.

Key Deliverables

• Assisting in maintenance of the company management system that should remain compliant with ISO 9001, 14001,OHSAS 18001 and other standards to which the company subscribes and should promote the company visions and values.
• Working with members of the delivery teams to ensure that customer requirements are addressed by the management systems or project specific procedures.
• Working with the delivery teams to ensure that all staff are aware of, and have access to the company management systems, tech tools and all processes required to enable them to perform their jobs effectively, safely and without undue risk to the business.
• Ensure the effective implementation of the company processes and procedures.
• Ensure that the business remains compliant with current legislation and that processes and procedures are updated to ensure compliance.
  

Job Description

• Assisting in maintenance of the company management system that should remain compliant with ISO 9001, 14001, OHSAS 18001 and other standards to which the company subscribes and should promote the company visions and values.
• Working with members of the delivery teams to ensure that customer requirements are addressed by the management systems or project specific procedures.
• Working with the delivery teams to ensure that all staff are aware of and have access to the company management systems required to be able them to perform their jobs effectively, safely and without undue risk to the business.
• Ensure the effective implementation of the company processes and procedures.
• Ensure that the business remains compliant with the current legislation and that processes and procedures are updated to ensure compliance.
• Carry out inspections and audits to ensure compliance to the company management systems and any customer requirements.
• Carry out end of project reviews in line with the Absolute Completion process.
• Manage / assist customer and third-party audits and inspections as may be directed by the ISG Senior management.
• Assist with the collection of data for Key Performance Indicators (KPI’s), including quality audits, non-conformance, customer complaint, customer satisfaction, supplier feedback, (HS&E data collected separately).
• Produce local / project reports and assist in the collation of monthly department Board Report for Q&S department.
• Undertake Induction of new employees into the company systems and procedures.
• Undertake training of staff and suppliers on company best practice.
• Assist with the pre-qualification process for new subcontractors.
• Attend forums, meetings etc to ensure that best practice is shared across all ISG companies where practical
  

Skills, Experience & Qualifications

• Experienced manager able to direct a team, and others that do not report directly.
• Experience and understanding of quality issues within construction. Main focus to be quality but knowledge of environmental and health & safety issues would be beneficial.
• Have a good knowledge of construction processes and standards.
• Computer literate.
• Must be able to evaluate information to assess compliance with requirements and identify improvement opportunities. This should include the ability to analysis data to identify trends.
• Organisational skills and workload prioritising.
• Good interpersonal skills
• Ability to work independently and use initiative
• Ability to work as part of a team
• A commitment to identify, develop, direct and implement key objectives
• Able to deal with staff, clients and external customers.
• Internal auditor qualifications essential for ISO9001, preferred for 14001 and OHSAS18001
  

What’s in it for you?

You will have the opportunity to work on large complex projects with unique clients making your daily work more interesting.

The chance to work for a growing business unit where scope for progression is inevitable.

A competitive salary and car allowance

ISG think a work life balance is important and offer an extra holiday known as a “You Day” to take anytime of the year, whether it be a special occasion or wanting to spend time with family.

Private health care and a GP service

Discounts on various retailers and gyms