Project Manager – Global Learning & Development

Job content

Role summary
The Project Manager reports to the Project and Resource Lead and is responsible for managing a portfolio of assigned projects for Global Learning & Development. Projects will range in size from simple projects with a single deliverable to complex projects with many deliverables and dependencies. This role is responsible for scheduling the project, ensuring it adheres to our agreed development processes, project management standards, time and budget requirements and that quality assurance processes are incorporated into the project plan. The Project Manager will proactively monitor the project’s progression and communicate with relevant team members as appropriate, to ensure the project stays on track and co-ordinate reporting on project status for stakeholders. The Project Manager will, as needed, contribute to the analysis of processes and data to identify opportunities for improvements and efficiencies for both the Global L&D team and related stakeholders.

Key accountabilities, % of Time Accountability:

• 75% Conducting end-to-end project management
• 10% Project reporting
• 10% Maintaining productive internal and external relationships across project teams
• 5% Taking initiative to stay abreast of latest project management trends and practices

Project management

• Manages a portfolio of projects for Global Learning and Development working closely with leads for specific projects to gain a deep understanding of project requirements and constraints.
• Provides advice and counsel on project management approaches for specific projects based on a broad understanding of the business, service and resource capacity risks and impacts
• Develops detailed project schedules in Clarizen for complex projects including interdependencies
• Identifies and manages interdependencies and risks or escalates for resolution
• Ensures project compliance with Global L&D development processes
• Works closely with the Lead Project Manager to understand and ensure compliance with KPMG’s Project Management methodologies, standards and practices
• Proactively monitors and supports projects to ensure plans are meeting quality, cost and time goals
• Establishes and holds regular project meetings for assigned specific projects, documenting outcomes and updates project plans as required
• Carries out activities as required to support the Project Lead and keep the project on track, including:
• Challenging the Project Lead on the appropriateness of initial project plans
• Communicating with relevant team members as appropriate, to ensure milestones are met
• Project reporting
• Ensures transparency and accountability by supporting management reporting
• Works with the other members of the Project Management team to ensure timely and accurate reporting of the project portfolio is provided to Global People leadership, Global L&D Leadership and business stakeholders:
• Works closely with Project Leads to ensure project status information is accurately captured and maintained in Clarizen, in line with Global People information standards and ensure timely reporting.
• Prepares project dashboards and reports for specific projects or across the portfolio as required
• Relationship management Maintains productive internal and external relationships across project teams
• Maintains ongoing, productive relationships with stakeholders across project teams
• Participation in global networks, maximising virtual collaboration, knowledge sharing and best practices
• Participates in internal and external forums to identify emerging trends and best practices in project management for potential implementation within the Global People team
• Provides advice and counsel to key internal and external stakeholders on the effective and efficient management of Global People projects Compliance & Risk
• Champion inclusion: Creates an environment in which all people feel like they belong
• Drive quality: Delivers high-quality products and exceptional service that provide value and exceed client expectations
• Advance an ethical environment: Takes personal responsibility for the ethical environment of the firm and encourages others to do the same
• Apply a strategic perspective: Uses diverse sets of inputs to develop a broad perspective on business and people issues
• Make sound decisions: Exercises sound ethical and business judgment when making decisions
• Foster innovation: Embraces a culture of innovation and experimentation to create value
• Demonstrate self-awareness: Focuses on self-development and continuous learning, using insight to build capability and confidence
• Build collaborative relationships: Connects with individuals, teams and organizations to build lasting, collaborative relationships that enable global, firm-wide growth
• Develop and motivate others: Engages teams, instils confidence, and coaches people to find meaning in their work and achieve exceptional results

Technical Skills & Qualifications

• ­ Strong organization skills, attention to detail and ability to manage competing deliverables
• ­ Strong technical skills in MS Office and SharePoint
• ­ Strong communication and presentation skills
• ­ Project Management Professional (PMP) or equivalent qualification would be desirable

Experience/Knowledge

• Project management experience with the ability to work cross border and virtually
• Experience working in a complex international or diverse cross-cultural environment
• Comfortable with complexity and finding a new path or solution coupled with strong business acumen
• Good communication skills with the ability to articulate clear, compelling ideas; confident and effective interacting with senior business leaders
• Collaborative and with the ability to establish and build strong, professional relationships both internally and externally
• Strong leadership skills and team and people development skills, role modelling ethical and collaborative working, and able to foster a creative and inclusive working environment
• Confidence in working in an ambiguous, constantly changing environment and prepared to be responsive and flexible.
• Strong client service orientation