Project Coordinator

☞ Daisy Group

View: 110

Update day: 11-06-2024

Location: Prudhoe North East

Category: Other

Industry: Information Technology Services Telecommunications Financial Services

Position: Entry level

Job type: Full-time

Loading ...

Job content



This role entails coordinating all aspects of orders from a direct and indirect customer base for voice systems and associated connectivity.

Location: Prudhoe
Salary: Up to £19,600 DOE
Working Hours: Monday to Friday 9:00 - 17:30

Initially the role will be office based in Prudhoe, however, after probation maybe a combination of home/office working.

Responsibilities
  • Arranging network-related services.
  • Porting numbers.
  • Organising kit delivery.
  • Requesting engineering resource and provision and sign off by the customer.
  • Updating internal platforms, systems and third party portals. Communicating with internal departments, suppliers and Daisy customers.
  • Be vigilant for possible fraudulent activity and if necessary raise a security incident report using the template accessible via the corporate Intranet.
  • Periodically review Daisy Security Policies –centrally hosted on the Intranet -to ensure full compliance with current legal, regulatory and company requirements.
  • If you are a Manager of staff, you must ensure: your team are aware of their security responsibilities & know how to access Daisy Group Security Policies hosted on the Intranet; the principles listed with the Daisy Group Security Policy Statement document are embedded within the operations of your team.
  • Carry out any ‘ad hoc’ assignments as and when required.
  • To be compliant with health and safety company policy and legislation.
Qualifications
  • Excellent communications skills; verbal and written
  • Enthusiastic and willingness to learn and adaptable to change
  • Experience of dealing with customers, internal colleagues and suppliers in relation to progressing and coordinating key components of an order
  • Previous telecoms and order management experience desirable
  • A keen eye for detail
  • Ability to work under pressure and multi task and not drop the ball
  • Be prepared to own an issue and see through to resolution by liaising with internal departments to provide a timely and satisfaction resolution for the customer; being the customer advocate
  • Excellent service skills with a key focus on internal and external customer relationships
  • Must be well organised and able to work to deadlines and manage own tasks efficiently
  • Strong team player but able to work independently
  • Experience of working on in house systems and sound working knowledge of Word & Excel
Additional Information

Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort

But working at Daisy is much more than just a fair salary. It’s about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

Our ethos is simple: the more you put in the more you get out.

We have recently achieved a Two Star Accreditation from Best Companies, meaning we have "Outstanding Levels" of Employee Engagement - there has never been a better time to join us!

Here are some of the benefits that we offer…
  • 25 days holidays, plus bank holidays, and the option to purchase more!
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Access to discounts and savings at more than 1,200 retailers
  • An additional day off on your birthday or if you’re getting married
  • Auto enrolment following probation into a salary pension scheme
  • Access to exclusive offers on a range of Daisy products
  • Up to four weeks’ company sick pay over a 12-month rolling period
Loading ...
Loading ...

Deadline: 26-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...