Print Operator Supervisor

☞ Xerox

View: 106

Update day: 11-06-2024

Location: Sheffield Yorkshire and the Humber

Category: Design - Web Arts / Design Architecture / Interior Design IT - Software

Industry: Information Technology Services Computer Software Business Supplies Equipment

Position: Entry level

Job type: Full-time

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Job content

About Xerox Holdings Corporation

Description & Requirements

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at xerox.com and explore our commitment to diversity, inclusion and belonging.

PRINT OPERATOR SUPERVISOR

The role of Print Operator Supervisor is a key position in Xerox, reporting to the Operations Manager. This role must manage the daily operational and administrative operations of the department including establishing work priorities assisting in resolving problems related to the day-to-day operations of the Sheffield reprographics & mail teams.

The Team Leader plays a key role with respect to team performance, day to day knowledge and feedback on staff is critical to the development of the teams and the service delivery. Standard management activities such as conducting performance reviews, managing holiday and sickness absence and overseeing health & safety within their area is also part of the role.

Key Responsibilities

OPERATIONS -
  • To ensure the print & mail run smoothly and efficiently on a daily basis through all aspects of the production process. Ensuring that the reproduction of high-quality documents to client specifications is met promptly and to the highest possible standard.
  • Demonstrate an organised and systematic approach to workflow management, following the Document Lifecycle process
  • Ensure work is quality checked for errors
  • Use of the nQ billing system
  • Build relationship with clients and manage their perceptions and expectations
  • Support colleagues and work as a team in order to achieve the best results for clients
  • Comply with all departmental procedures and processes
  • Establish and maintain excellent relationships with key suppliers
  • Ensure all SLA’s are met for reprographics service
  • To foster a culture of excellence and ensure that continuous improvement through the use of best practice.
  • Ensure that wastage is kept to a minimum.

PEOPLE -
  • Assist in staff performance and take action as necessary
  • Support 1:1’s and performance review are carried out in line with Xerox best practice
  • Support and actively participate in the positive performance review process and succession planning
  • Foster a culture of excellence within the team by acting as a role model and driving best practice standards
  • Liaise and consult with managers on a regular basis
  • Encourage a positive, courteous and productive working environment
  • Management of staff related administration; ie, holiday and absence
  • Manage staff absence within the Xerox guidelines

HEALTH & SAFETY -
  • Keep records of incidents and accidents.
  • Promote Health & Safety and safe working practices.
  • Compile, maintain and utilise accurate Health & Safety records for management information purposes and in line with statutory requirements.

Key Compentencies
  • Excellent knowledge of reprographics - Customer Focus
  • Effective communication - Listening & Written
  • Planning & organising - Managing and measuring work
  • Excellent organisational skills
  • Able to work to tight deadlines and prioritise workload

Personal Attributes
  • Positive communication and interpersonal skills
  • Self-motivated, able to work autonomously
  • Able to manage, motivate and develop a diverse team
  • Flexible attitude at all times and ability to work across shifts when required
  • Good working-knowledge of MS Office – Word, Excel, PowerPoint and Outlook

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more atwww.xerox.com and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

© 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.
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Deadline: 26-07-2024

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