Personal Assistant

BT employs over 100,000 people directly. They’re how we achieve competitive advantage, how we deliver our customer experience and fundamental to the long-term growth of BT.

As a personal assistant (PA) you’ll work for the Director of Diversity and Inclusion with a dotted line to the TBWP Programme Director and Business Change Director to help them all make the best use of their time through diary management and admistrative support – building a strong working partnership and trust that work will be handled efficiently in their absence. Discretion and confidentiality are therefore essential attributes of the role
As PAs need extensive knowledge of the organisation in which they work you will benefit from being part of a strong PA community which will support you in navigating BT , getting to know key stakeholders, both external and internal, and understanding how the work we do supports BT’s goals and objectives.
The role is based in BT’s new Manchester Office which opens shortly and sits as part of the Operational Excellence CoE . Whilst travel to our other hubs is likely to be minimal willingness to travel is important

BT is big and can sometimes feel slow, traditional and cumbersome – you will need to be able to navigate this successfully, not get bogged down by it, and find ways to make things happen.
Great stakeholder management and communication skills are needed –you will work closely with the Diversity and Inclusion team as well as the HR Change Office to lean in an help us deliver on our commitements
Curiosity and fun are important – we have some big and tricky stuff to deliver and we want to build a resilient team with a sense of fun that supports each other, share knowledge , flexible about roles and responsibilities , creating a work environment we all want to be a part of .
The personal attributes we would love are personable, reliable, team player, good emotional intelligence, self-awareness, a natural leaning to coaching others / a sense of humour – coupled perfectly with gravitas, resilience and credibility when working with the programme / project teams and when working with our senior (demanding) stakeholders.
The role would suit someone who’s an experienced PA and prepared to lean in and be flexible, someone who would welcome the opportunity to be involved and strengthen their knowledge in the HR space , in particular D&I and change management

Working closely with stakeholders of all levels means you get to do this and help HR (and BT) deliver on their commitments

• Ability to multi task
• Skilled communicator / stakeholder management with good written, verbal and presentation skills
• Previous PA expertise is essential
• Strong organisational skills and the ability to prioritise in order to meet deadlines
• Very good attention to detail
• Ability to work in a collaborative and flexible manner and build effective relationships
• Highly motivated to deliver results and ‘go the extra mile’ to meet deadlines
• Ability to lead and inspire delivery high quality results.
• Self motivated with the ability to operate both independently and part of a team
• Have a continuous improvement mindset
• Professional
• Confident
• Efficient
• Adaptable

• Competitive pension scheme
• Flexible benefits
• Discounted BT products