PEQF Training Administrator

☞ Babcock International

View: 107

Update day: 11-06-2024

Location: Rainham South East

Category: Education / Training

Industry:

Job type: Apprenticeship

Loading ...

Job content

PEQF Training Administrator

Country/Region:GB
City:Rainham
Training Administrator
Location: Rainham, Essex, GB, RM13 8HY
E&TS
SF35137
About the role
Purpose of role: To ensure Students are administered effectively throughout their training programme across all Babcock service areas and ESFA regulatory requirements

Major tasks and activities:
  • Manage Student administration, including; cohort administration and allocation, enrolment activities, creating detailed nominal rolls, managing Students between cohorts, tracking Students as they progress through the programme and assessments, closing programmes and managing completions
  • Booking, administering and tracking Customer and external training to support the students progression through their course
  • Supporting Cohort planning and resourcing activities, including the production of schedules and resource plans
  • Receive, action and resolve Student queries across a range of Student related areas
  • Receive, action and resolve Customer queries across a range of Student related areas

Additional key accountabilities:
  • Ensuring IT systems are up to date with the correct and required student data
  • Supporting the Delivery and Progression teams in relation to Student administration
  • Ad-Hoc internal and external reporting across all Student Administration activities
  • Provision of data for internal and external teams, including finance, delivery and progression and ESFA
  • Supporting Progression and Delivery teams
  • Supporting workflows, relationships and activity with our HEI partners
  • Identify opportunities to improve the Student administration experience
  • Work within established company policies and procedures, including those related to government funding rules
  • Build a positive team culture, based on the company values which promotes equality, diversity and inclusion
  • Ensure Babcock and MPS Security, Health and Safety, Environmental, Information Assurance, Equality, Diversity & Inclusion and Welfare & Safeguarding policies and procedures are followed at all times within all areas of responsibility


Key outputs / deliverables:
  • Timely, accurate and detailed Student administration with KPI measures
  • Responses to queries in-line with KPI
  • Complete and comprehensive Student records and accounts
  • Accurate Student administration across all IT systems
  • An outstanding positive experience for any Student, customer or internal team interacting with the Administration team

Describe with whom the role regularly interfaces:


External
  • Students
  • MPS staff
  • HEI partners
  • Inspection bodies (OfS / QAA / Ofsted)

Internal
  • Line Manager and other PEQF staff
  • Key Operations team members, including the Delivery and Progression teams
  • Apprenticeship Services
  • Other key internal functions (e.g. Finance & Commercial)

Security status:
  • NPPV 1

What do I need to do the role?


Key technical skills / competencies:
  • Excellent literacy, numeracy skills with excellent written and verbal communication abilities
  • IT literate and able to use a variety of software (including MS Word, Excel PowerPoint and Outlook)
  • Use of specific Student, Learning management or training IT applications
  • Ability to administer data across multiple systems and sources
  • Proven experience in a customer facing position, delivering key services via email and phone
  • Ability to work against measured KPIs
  • Able to coordinate activity across multiple organisations
  • Competent in administering and tracking Students from start to finish through various programmes
  • Competent in extracting, processing and utilising data

Key behavioural competencies:
  • Strong KPI and performance focus and able to work to defined time constraints
  • Clear attention to detail, ensuring accuracy of data and identifying issues
  • Demonstrable organisational skills to support service delivery and subsequent tasks but also managing and prioritising workload and tasks
  • Proven interpersonal skills to enable strong working relationships with key Customer, HEI and internal teams
  • Commitment to excellent customer service
  • Ability to deal positively within an ever-changing workload

Company / industry knowledge:
  • Experience in a training administration or management environment
  • Experience of Apprenticeship programmes (desirable)
  • Understanding of the HEI / FE environment
  • Understanding of ESFA processes (desirable)
  • Experience of emergency services or regulated environments (desirable)

Qualifications:
  • GCSEs, or equivalent, covering Maths and English (grade A-C or equivalent)
  • Relevant Level 3 qualifications e.g. Administration qualification or suitable alternative

What else do I need to know?
  • All applicants must have the legal right to work in the UK and be subject to satisfactory security clearance which includes 3 years reference checks. Verification of any qualifications/passport/licences must be shown at interview stage.

Application Guidance
If you are currently employed by Babcock/Cavendish Nuclear please let your line manager know that you’re applying for this vacancy. You should also let them know if you are attending an interview or assessment for a role.
Please note that you will not be able to access the vacancy details after the closing date so you may wish to keep a copy of this advert and any supporting documents for your records.
We are committed to building an inclusive culture and strives to attract talent who thrive in an inclusive and flexible working environment.
If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and we will respond in a way that best fits your specific needs.


Job Segment:Curriculum, Database, Education, Technology

Apply now
Loading ...
Loading ...

Deadline: 26-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...