PD&I Project Manager

Job content

You won’t just keep up, you’ll break new ground.

From building next-generation apps and microservices in Kotlin, to using AI to help protect our customers from fraud, you could be doing transformational work that brings our iconic, global brand into the future. Our tech team work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career.

We are looking for a Project Manager with technical experience and a strong interest in technology product delivery to join our Global Commercial Services Tech (GCST) Product Delivery & Integration leadership team in Burgess Hill. You will support the delivery of strategic market launches that integrate across multiple product teams, from definition through implementation. This role will focus on leading the E2E Technology teams to deliver critical initiatives for GCS, with a focus on Compliance and Regulatory initiatives.

Our team pursues an agile-first approach, focuses on colleague professional development, and provides opportunities to experience working with a large range of Technology platforms. We are looking for motivated individuals with a passion for Agile project management, a can-do attitude and an ability to learn and grow.

Key Responsibilities:

• Collaborating with integrated teams to deliver solutions in support of key product initiatives by working closely with product managers, scrum masters, architects, developers, and QA teams.
• Creates an environment of continuous improvement through honest communication and regular retrospectives with the goal to surface issues/concerns and to identify clear action steps
• Manage Test Strategy planning, test delivery schedule, and technical/user testing at all phases of product development.
• Manage project Test planning, coordination of multiple applications for test preparedness, managing of test execution and test results.
• Responsible for testing specific documentation and implementation of existing and new testing processes.
• Planning and executing of the Technology development schedule for major product releases
• Tracking status, progress and other critical metrics in relation to the plan and publishing progress reports to senior partners
• Maintaining release and dependency plans across American Express development teams, external partners and third parties
• Identifying and raising risks, issues, and changes tied to the product development initiatives
• Resolving impediments precluding teams from making progress against plans
• Ensuring deliverables across Technology teams are high-quality and clearly documented
• Organizing and executing Pre and Post PI Planning sessions, daily stand-ups, scrum of scrums and retrospectives at the end of each planned unit of work, with a focus on continuously learning from the past
• Finding opportunities to embrace innovative technologies and processes
  
  

This role will ideally be based in Burgess Hill however, due to the current environment, we may be willing to consider candidates in other UK locations. Additionally, there will be no relocation support for this role.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Minimum Qualifications:

• University Degree in related field and/or prior relevant Technology or business experience
• Previous Project or Product Management experience, ideally in an Agile environment
• At least a year of technical experience in software engineering, infrastructure, operations or product delivery & system integration is preferred
• Organizational skills and self-motivation
• Knowledge of internal delivery tools & a desire to deepen understanding
• Adaptive communication
• Collaboration & partnership
• Courage, curiosity, passion & resourcefulness
  
  

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com