Patient Services Assistant

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An exciting opportunity has arisen for an enthusiastic individual to join our team to undertake the role of a Band 2, Patient Services Assistant based within the Patient Services Department at Llandrindod Wells Hospital. The post holder will require excellent communication skills, have a positive and flexible approach to the needs of the service, be motivated, ready for the next challenge and enjoy working as part of a very busy team.

The post holder will provide administrative support within the Patient Services Department, booking and sending out appointments for clinics, marking patients as attending / non-attending and preparation and filing of clinic paperwork and case notes. The post holder will also provide a range of clerical services as directed, providing support and cross cover within the department.

Knowledge of WPAS and previous office experience is desirable.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

For further details / informal visits contact:

Laura Hughes

laura.hughes8@wales.nhs.uk

01597 828808

To find out more about working for Powys Teaching Health Board please visit our Web site ’working for us’ page, where you will find staff testimonials, benefits, information about the health board and our values framework.

Where we receive a high volume of applications for a post, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible to avoid disappointment.

By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).

These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII).

If you are successfully appointed, by completing the application form you authorise the Health Board to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).

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