Parts advisor
View: 109
Update day: 25-05-2024
Category: IT - Hardware / Networking IT - Software Information Technology Sales Merchandising / Purchasing / Supply Chain
Industry:
Job type: Full-time
Salary: £28,000 - £32,000 a year
Job content
The Parts Advisor is responsible for smooth and efficient running front and rear parts counters and controlling stock movements.
Essential duties and responsibilities
To perform this role successfully, an individual must be able to assist and then after an allotted training period perform each essential duty satisfactorily.
Run front and back Service Counters
Pick and deliver correct parts to customers and workshop on time
Complete relevant documentation including invoices etc.
Build and develop customer relationships and deliver excellent customer service
Work together with the workshop and other departments
Return warranty and service exchange units regularly
Receive and inspect all packages delivered, resolving any issues
Stock management
Department housekeeping
Parts ordering
DSM
Supply parts to customers
Deal with suppliers
Promote parts to customers to increase sale
Inform customers of any promotions that are running to help increase sales.
Control stock in cost effective mannerl
Deal with customers/colleagues in professional manner
Control VOR/freight charge costs
Chase supplier credits
Any other general duties as designated by the Manager
Candidate requirements
To perform this role successfully, an individual must meet the minimum qualifications. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or Experience
Computer literacy
- Knowledge of Scania parts and systems
Essential Knowledge, Skills and Abilities
Current driving licence
Ability to work within a team Ability to work within guidelines and to deadlines
Excellent written and oral communication skills Excellent customer service skills
Computer literacy
High level of computer literacy
Solution-driven approach
Awareness and understanding of Health and Safety requirements Detail orientated
Excellent organisation and analytical skills
Possess excellent accuracy and numeracy skills
Ability to work under pressure and have a
solution-driven approach
Desirable Knowledge, Skills and Abilities
Fork Lift Licence (FLT)
Experience on Scania products
Main Dealer parts experience
Deadline: 09-07-2024
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