Part Time Branch Administrator

Job content

This is a part time opportunity for an efficient Branch Administrator to support a busy branch within a progressive, independent organisation in Upton. The hours of work will be 9.00am - 2.00pm (or similar): 15 hours per week - five hours per day, three days per week.

You will be ensuring all trading processes are shown accurately on the system, monitoring the data, and identifying, resolving, and communicating discrepancies. This would suit an experienced administrator who enjoys a busy role and working in a small team environment.

The Branch Administrator Will Be Responsible For

Banking

• Ensuring cash balances with the cash drawer report on a daily basis
• Investigating and reporting on over’s/under’s supported by internal notes
  

Order Monitor

• Ordering for delivery/collection should be for the current day, and if not, investigating and amending as necessary
• Ensuring stock due date is correct on the system for orders awaiting stock
• Liaising with the supplier, customer and sales as appropriate
• Investigating parked orders and monitor daily until completion
• Ensuring all tickets marked as collected or delivered are at invoicing stage and issued
• Ensuring all orders on the system awaiting payment or balance payment are paid
  

Transfers

• Ensuring there are no transfers older than the current day to be sent
• Ensuring all branch transfers received are booked in
• Chasing outstanding purchase orders and updating the system and internal notes
• Running the Negative Stock report daily, investigating the reasons and passing information to the Administration Manager to amend the system
• Running the Positive and Negative Specials report daily, investigating the reasons and passing information to the Administration Manager to amend the system
• Customer returns to be kept up to date and liaising with the Sales Assistant and Branch Manager as appropriate
• Supplier returns to be kept up to date, chasing suppliers on a weekly basis, and debit notes against the items
• Supplier deliveries received to be entered onto the system the same day as received
• Stock receipts - not invoiced, to ensure goods have been received and not duplicated
• Checking purchase ledger invoice queries and make adjustments if required
• Maintaining and updating stock locations in preparation for stock-take
• Keeping the hard copy paperwork filed in an orderly manner, including delivery notes
• Ensuring all advice notes, return notes and cash sales are sent to Head Office for processing, having checked handwritten amendments, obtained manager signature, and taken any required action
• Maintaining a log of branch complaints in the agreed format
• Maintaining the branch notice board in accordance with the HR Department
  
  

Additional Responsibilities

• Support and liaise with Head Office to ensure enough resource and cover is provided. Cover is provided as and when required for credit control

• General accounts office filing
• Daily posting and allocation of customer payments
• Prepare customer cheques for banking
• Opening new customer accounts
• Dealing with customer queries and liaising with branches, providing information where required
• General filing
• Supplier returns to be kept up to date, chasing suppliers on a weekly basis, and debit notes against the items
• Supplier deliveries received to be entered onto the system the same day as received
  
  

The Branch Administrator Must Be/have

• Committed to delivering the best possible customer service
• Efficient and organised
• Strong admin and basic finance admin experience
• Must be able to use MS Office applications - Word, Outlook and Excel to a competent standard
  
  

Salary

• £10.00ph + benefits