Ophthalmic Technician
☞ Lancashire Teaching Hospitals NHS Foundation Trust
View: 104
Update day: 07-05-2024
Location: Nantwich North West
Category: Health / Medical Care Part-time
Industry: Staffing Recruiting Health Wellness Fitness Hospital & Health Care
Position: Entry level
Job type: Part-time
Job content
Job OverviewAre you passionate about customer service and offering the best patient experience?
These new exciting roles at Lancashire Teaching Hospitals are not your ordinary outpatient positions – you will join the team as an Ophthalmic Technician bringing your valued customer service knowledge to meet the caring values of our organisation making sure every patient receives the best experience in our hospital.
We are looking for 5 wte individuals with a strong background of providing a pro-active and first-class customer service, a real desire to provide excellent patient care & the ability to communicate politely, professionally with all patients and colleagues.
You will work as part of a dynamic team committed to high standards of care for all of our patients.
Main duties of the job
You’ll be responsible for assisting patients and ensuring the best customer journey throughout including
- Undertaking ophthalmic imaging and diagnostics including visual fields tests, visual acuity test and OCT.
- Provide support to patients in clinic who may be elderly or visually impaired
- Recording physical measurements, including accurate visual acuity, height and weight and vital signs.
- Working efficiently and proactively to ensure the clinic runs smoothly.
- You will be expected to contribute to a rota with a variety of shifts usually ranging from 8am to 5.30pm. This may include some weekend working.
- Part time applications are welcome
Our values define who we are and how we behave.
- Caring and compassionate. We treat everyone with dignity and respect, doing everything we can to show we care.
- Recognising individuality. We respect, value and respond to every person’s individual needs.
- Seeking to involve. We will always involve you in making decisions about your care and treatment, and are always open and honest.
- Team working. We work together as one team, and involve patients, families, and other services, to provide the best care possible.
- Taking personal responsibility. We each take personal responsibility to give the highest standards of care and deliver a service we can always be proud of.
NHS AfC: Band 3
Detailed Job Description And Main Responsibilities
You will be based in Lancashire Eye Centre at Chorley Hospital. This is a brand new, purpose build ophthalmic centre with state of the art facilities. The posts will rotate between Chorley Hospital and Preston Hospital
The role will be part of a multi-disciplinary team and you will play a vital part in ensuring our patients receive the best possible care.
We will support you in developing your skills and offer opportunities for training and education. In addition we offer a comprehensive induction to ensure you are skilled in undertaking the day to day tasks.
Person specification
Qualifications & Education
Essential criteria
- GCSE maths & English grade 4-9 or grade C or above OR level 2 functional skills in maths and level 2 functional skills in English
- Level 3 QCF diploma (Qualification Credit Framework) in healthcare / NVQ level 3
Essential criteria
- Awareness of confidentiality Infection control
- Working within a team
- Dealing with the public
- Previous experience of working in an health care or related setting
Essential criteria
- Willingness to develop clinical skills and competencies relevant to the role
- Ability to deliver an excellent standard of customer care
- Excellent interpersonal skills
- Experience working with imaging/photographic equipment
Deadline: 21-06-2024
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